Quality Assurance Associate, IT

Please note this role will work in a hybrid environment. The successful candidate will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement may vary depending upon circumstances.

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Job category: Information technology
Job posting ID: 5801

Employment status: Regular full-time

Classification: PTS/MGT/IT B
Salary/Rate of pay: $78,895.00 - $92,638.00

Application deadline: 2024-04-19
Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page .

Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Canadian Blood Services is looking for a Regular full-time Quality Assurance Associate - IT to join our dynamic Quality Assurance team.

The Quality Assurance team is responsible for the activities that are put in place to ensure the necessary level of confidence that all our products and services meet operational needs, quality requirements and satisfy all applicable legislative, regulatory, and standard requirements. The Quality Assurance team at Canadian Blood Services focuses on activities associated with our manufacturing environment and our clinical services environment.

In this role you will be responsible for aiding in the development, implementation, monitoring and continuous improvement of the CBS Quality Management System while ensuring that the Safety, Quality, Identity, Purity, Potency, and accessibility requirements of all products and services offered by Canadian Blood Services are met. As a member of the Quality team, you will ensure that work performed is consistent with the overall strategic direction of the Quality & Regulatory Affairs division and the organization as a whole and is accomplished by working in collaboration with other members of the division and/or other internal stakeholders. Formula for Success

• Harnessing your technical experience, you will support reporting functions of QA and QMS applications under the direction of QAM for IT.
• Drawing upon your skills, you will monitor and support process and product quality to ensure a state of control and compliance to requirements/specifications are maintained. You will also be responsible in ensuring application of the change and validation processes to IT system development and operational activities.
• Utilizing your excellent collaboration skills, you will participate in site/group/divisional/corporate initiatives which may include cross-functional and cross divisional working groups or projects.
• Leveraging your interpersonal skills, you will develop and maintain strong, effective day to day working relationships with all CBS staff through the provision of guidance or direction to peers with respect to quality. You will also participate in local and corporate meetings as required.
• Harnessing your drive for excellence, you will train new staff and act as a subject matter expert for the Quality Management System programs and reporting applications.

Desired education and skills

• Post-secondary level, BSc. or Engineering degree, in a related discipline from a recognized academic institution is required.
• American Society of Quality (ASQ) certification will be considered an asset.
• Minimum of 3 years of progressive experience in a Quality Assurance role within a drug or medical device manufacturer.
• Proficiency in the use of the QMS- ETQ applications and knowledge of its data flow is strongly preferred.
• Proficient in the use of Microsoft Office Suite with emphasis on data manipulation, pivot tables, and report automation.
• Experience with IT Information Systems support software and Information Technology Infrastructure Library, Service Design.
• Experience with a Blood Management System or a Laboratory Information System is preferred.
• Experience with SQL is a requirement, other experience with VBA and R is preferred.

What we offer you

• 4 weeks' vacation.
• Annual performance award up to 6%.
• Comprehensive group health, dental and vision benefits for you and your family.
• Defined benefit pension plan.
• Employee discounts, wellness program, professional resources.

What you can expect

• This role will work in a hybrid environment with requirements to be onsite at a Canadian Blood Services location at least 40% of the time/2 days of the week.
• You will work Monday to Friday, 37.5 hours per week, 7.5 hours per day.
• The successful incumbent will work from our office location in Ottawa – 2540 Lancaster Rd.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

Canadian Blood Services requires that all employees be fully vaccinated (COVID 19 vaccine doses as approved by Health Canada), subject to any medical or other human rights considerations. Persons who have been vaccinated outside of Canada must contact their local Public Health Unit in order to obtain a vaccine equivalency certificate.

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Applicants who require accommodation should discuss their needs with us.