Shipping & Receiving Clerk

Who We Are

Thermon Canada Inc. is a World leader in Process heating systems. We are currently experiencing rapid growth due to global expansion.

We design and manufacture heating and filtration systems for the Energy sector primarily Oil, Gas, Nuclear and process heating applications.

Thermon has an established record of innovation and excellence. We recognize this is only possible with the hard work and dedication of our employees. We strive to maintain a dynamic and diverse workforce.

We offer environments where collaboration, mentoring and professional growth are encouraged. Ideal candidates for our team will recognize the value of being a part of an organization that not only provides a competitive wage but that also promises a great career.

Through our values, Care, Commit and Collaborate , Thermon strives to be the world leader in industrial process heating solutions by creating a culture of passionate people that are dedicated to anticipating customer needs.

The Role

The Shipping & Receiving Clerk provides customer support and executes order processing for domestic/ International shipping and or receiving; they will also be tasked with maintaining our Kits that Thermon sells. This is a hands-on position for an individual capable of executing processes and procedures.

What You Will Do

• Acts as liaison between Order Management, Thermon affiliates, final customers, and Thermon departments.
• Able to follow Shipping/Receiving/Kitting processes and documentation for accurate transactions.
• Assists and provides guidance for shipping documentation, RMA's freight quotes etc.
• Maintains contact with Thermon's domestic offices, regarding order status, and provides timely notification of delays.
• Monitors backorder lines and e-mails for new orders.
• Prepares shipping documentation such as invoice, packing list, test reports, certificate of conformance and any other required quality or customer required documents.
• Assists Order Fulfillment Manager/Shipping/Receiving Supervisor with additional responsibilities, when necessary.
• Comply with safety regulations and maintain clean and orderly work areas.

Knowledge & Qualifications

• More than 2 years' experience relevant to order processing
• In-depth knowledge of domestic shipping terminology and shipping documentations
• Intermediate knowledge of Microsoft Office e.g. Word, Excel, PowerPoint and Outlook
• Proficient in communicating both oral and in writing.
• Outstanding customer service skills
• Detailed oriented
• Team player
• Handle stressful situations, and able to work in a diverse environment
• Ability to prioritize work and manage multiple projects to meet Thermon's performance objectives.

What You Bring to This Role

• Strong communication, reading, and writing skills
• Ability to use hand and power tools
• Hand/eye coordination
• Team player
• High regard for safety