Editor (Win-Loss)

uD83D uDC4B You found us. Awesome. Something led you here, maybe a glimpse of potential and something amazing? Well that’s how we feel about Klue
Who are we?
We are an established leader in win-loss and churn research and analysis and are now part of the Klue Team! Our team of experienced analysts design and deliver research programs for a wide range of business-to-business (B2B) technology companies. Using a structured, scalable process, we enable our clients to improve their win rates by making more informed and impactful business decisions
Some of our existing clients include Salesforce, Gong, Seismic, Shopify… and Klue!
Our mission continues to be focused on helping our customers win more with actionable competitive and market insights and expanding those to include Win-Loss insights within our all-in-won platform. No other provider in the market offers win-loss as part of their solution
More on Klue:
Klue is a VC backed, capital-efficient high growth SaaS company. Tiger Global and Salesforce Ventures led our US$62m Series B in the fall of 2021. We’re creating the category of competitive enablement: helping companies understand their market and outmaneuver their competition. We benefit from having an experienced leadership team working alongside several hundred risk-taking builders who elevate every day We’re one of Canada’s Most Admired Corporate Cultures by Waterstone HC, a Deloitte Technology Fast 50 & Fast 500 winner, and recipient of both the Startup of the Year and Tech Culture of the Year awards at the Technology Impact Awards
Our Win-Loss team is growing and looking for an additional Editor to join our team!
As an Editor, you are responsible for transforming win-loss interview transcripts into in-depth reports

What You'll Do:

• Listen to interviews and review transcripts for accuracy,
• Structure and contextualize interview content to align with key areas of focus, summarizing key pointsPublish completed reports into Klue - in some cases, you may also be text-coding completed reports
• Support Research Directors with editorial projects such as executive summary presentations
• Consistently deliver high-quality reports, meeting client deadlines

What We're Looking For:

• Detail-Oriented Editor & Writer: your attention to detail is high and you have proven experience in writing, proofreading, and/or copy-editing
• Highly Curious & Critical Thinker: learning something new (whether a concept or software) is something that comes easily to you. You're a strong active listener, resourceful, and curious in your approach. When questions arise, you think through potential solutions (understanding the effects of those solutions) to solve the problem, rather than just looking for an answer.
• Agile & Adaptable: You can multi-task, juggle projects and deadlines. Ability to adjust to changing circumstances, whether it is moving priorities, updates to projects, new clients, or new technology.
• Growth Mindset: You're authentic and self-aware. Humble and coachable. Take risks and learn from mistakes. You’re a "self-starter" who likes to take initiative and run with complex projects.
• Strong Communicator: You're comfortable communicating with both internal and external stakeholders. Are an effective communicator, both written and verbal
• Team Player: You like to collaborate with others across your team and are willing to pitch in where needed to get the job done. You frequently identify opportunities to raise the bar for yourself and others.

How We Work

• Hybrid. Best of both worlds (remote & in-office)
• Our main Canadian hubs are in Vancouver and Toronto, and most of our teams are located in EST and PST.
• You and your team will be in office at least 2 days per week.

Total Compensation & Benefits:

• Be part of a high performing Win-Loss team who know how to celebrate their success!
• We estimate about 20-40 hours of work per week - the number of hours may fluctuate with the needs of the team

We gather compensation benchmarking data across the BC & Canadian Tech Industry and use that data to build a range for our current team and future talent. Your exact salary is determined by experience level, skill, capabilities, and internal pay parity If you feel like this role is a great fit and have questions about comp, get in touch and we’re happy to discuss further. There is always an ongoing conversation around compensation ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️
Lastly, we take potential into consideration. An equivalent combination of education and experience may be accepted in lieu of the specifics listed above. If you know you have what it takes, even if that’s different from what we’ve described, be sure to explain why in your application. Reach out and let’s see if there is a home here for you now or in the future
We’ve made a commitment to support and contribute to a diverse environment; on our teams and in our community. We’re early in our journey; we've started employee led resource groups, committed to Pay Up For Progress, and use success profiles for roles instead of 'years of experience'. We continue to scale our efforts as Klue grows. We’re proud to be an equal opportunity employer and have dedicated that commitment to our current and future #kluecrew. During the interview process, please let us know if there is anything we need to make more accessible or accommodate to support you to be successful
All interviews will be conducted via video calls. We work in a hybrid model of WFH (remote) and in-office. We’re excited to meet you and in the meantime, get to know us:
uD83C uDF08 Pay Up For Progress & 50 - 30 Challenge & Klue Blog Win-Loss Acquisition (2023) uD83C uDD70️ Series A (2020) uD83D uDC05 Series B (2021) uD83C uDFC6 Culture, culture, culture! uD83C uDFA7 Winning as Women & Competitive Enablement Show uD83D uDD0D Glassdoor uD83D uDC1D About Us uD83D uDC25 Twitter uD83D uDCF8 Instagram

• ️ LinkedIn

uD83E uDD84 Wellfound (AngelList)