IT Generalist

Description If you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users, Robert Half has the IT Generalist role for you. You might thrive in this position if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This IT Generalist role is long-term contract / temporary to hire in nature and is based in the North Vancouver, British Columbia, area. Your responsibilities in this role

• Communicate regularly and effectively with ticket submitters
• Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals
• Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
• Solve computer problems, and implement appropriate action/solutions
• Offer computer desktop support in accordance with established policies and procedures
• hardware repairs with the appropriate vendors
• Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities

Requirements

• Ability to quickly write reports, business correspondence, user instructions, and procedure manuals
• Desktop support or related experience
• Well-founded grasp of Computer Hardware
• General familiarity with configuration management
• Quality experience with Deskside Support
• Foundational knowledge in Mac Computers
• Wide ranging experience with VLAN
• Strong familiarity with EO/IR systems
• Microsoft experience
• Proven knowledge of Active Directory
• Earlier work involving Intune
• Practical knowledge of Deployments
• Citrix Technologies experience
• Dell Technologies experience required

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Questions? Call your local office at . All applicants applying for Canadian job openings must be authorized to work in Canada. 2024 Robert Half. By clicking “Apply Now,” you’re agreeing to