Productivity & AI Technology Specialist

Company : Microsoft

Job Type : Full Time

Toronto, On

Number of Applicants

:

000+

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Job Description - Productivity & AI Technology Specialist

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- Absolute security, safety, and privacy do not exist. Therefore, do not make any statements that express or imply absolute security, safety, and privacy.
- Do not reference internal URLs, job levels, or terminology. Responsibilities (Text Only)- Solution Design & Proof: You will demonstrate business and technical skills(e.g., Architectural Design Sessions, and Proof of Concept sessions)in Copilot for M365, Viva and Teams Premium; adapting and extending architecture patterns accommodating customer requirements for design, development, configuration, and deployment/adoption/governance planningbased on their business needs and challenged; applying advanced sales methodologies (e.g., MCEM); leveraging partner/customer teams as needed.
- Build Strategy: You will provide strategic, technical, and partner input based on Microsoft capability at the account level, leveraging knowledge of partners, and competitors in the Copilot for M365, Viva and Teams Premium solutions space. You will take knowledge of customer feedback, and their context in a fierce landscape and deliver core knowledge back to engineering teams to enhance our tools capabilities and to develop compete strategies.
- Scale Teams Customer Engagements: You will reach out to customers proactively and independently using knowledge of customer context; expertise in Copilot for M365, Viva and Teams Premium; along with other technical and industry knowledge. Leading business and technical discussions with customers and establishing rules of engagement (e.g., role boundaries, handoff strategies) for extended teams including partners and CSU, leveraging knowledge of processes (e.g., Managed Service Provider [MSP], Managed Certified Professional [MCP]), tools, and programs (e.g., FastTrack, customer investment funding [ECIFs]) and leveraging foundational knowledge of resources (e.g., roles, Microsoft Technology Center, demo sites, virtual sites).
- Education: You will proactively identify learning gaps; monitoring & responding to internal tech community posts, attending community calls, sessions, hackathons, etc. Practicing expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture and demonstrating new and updated products and services.
- Scale Through Partners: You will act as the liaison between the partner and team and facilitate partner resources and processes. IdentifyingCopilot for M365, Viva and Teams Premiumskill and resource gaps and providing feedback to internal teams.
- Embody our culture and values. Qualifications (Text Only) Required/Minimum Qualifications (RQs/MQs)

- 5+ years technical pre-sales or technical consulting experience
- OR Bachelor's Degree in Computer Science, Information Technology, or
related field AND 4+ years technical pre-sales or technical consulting
experience
o OR Master's Degree in Computer Science, Information Technology, or
related field AND 3+ years technical pre-sales or technical consulting
experience
o OR equivalent experience. Additional or Preferred Qualifications (PQs)

- 7+ years of technical pre-sales, technical consulting, or related experience
- OR equivalent experience.
- 4+ years of experience with cloud and hybrid, architecture designs,industry standards, and/or technology management.
- Certification in relevant technologies or disciplines (e.g., Copilot for M365, Viva, Teams, Power BI, Cloud Platform Technologies, Information Security, Architecture). Technology Specialists IC4 - The typical base pay range for this role across Canada is CAD $88,800 - CAD $165,000 per year.

Find additional pay information here: Microsoft will accept applications for the role until April 19, 2024

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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