Regional Manager, Edmonton

THE ORGANIZATION ProFound Talent Inc. is proud to be working with our client, All Weather Windows. Having started with a 9-person operation and a 10, 000 sq. ft. manufacturing facility in 1978, they have grown to a national operation with over 1000 employees and awarded as a “Best Managed Company” for the past 10 years reaching platinum level in excellence. With its headquarters in Edmonton, All Weather Windows Ltd. (AWW) is a dynamic leader in the window and door industry in Canada. Operations include two manufacturing plants located in Edmonton with Customer Solution Centres in Langley, Edmonton, Calgary, Lethbridge, Saskatoon, Regina, and Winnipeg. Why work with All Weather Windows? Opportunity: AWW is a growing company, taking on bigger projects and creating opportunities for their employees. As one of Canada’s Best Managed Companies you can be assured that you are joining a stable employer that will be around for years to come. Safety: All Weather Windows has obtained a Certificate of Recognition (COR) from the Workers’ Compensation Board in all their locations and safety is their #1 priority. Respect: They are committed to providing a positive and enjoyable workplace. Whether you are working in the office, shop, or the field, you can expect to be treated with respect and dignity. Community: At All Weather Windows, their vision is to improve the lives of families, one family at a time. They are about empowerment. They want to set individuals up for long-term success by providing assistance to health and wellness initiatives, supporting students in their career-specific studies, helping children and families below the poverty line, and by devoting time to aid in the construction of shelter for those in need. They have looked to their incredible community for support when they started and now it is their privilege to offer a helping hand. Growth: All Weather Windows is continuing to grow and make change to thrive and be a leader in the Canadian market. With this comes opportunity to operate at a strategic level, to be involved in decisions and to be a part of the growth and build of the organization. For further information on All Weather Windows, please visit their website at or visit All Weather Windows Commercial at . THE OPPORTUNITY The Regional Manager, Edmonton will report to the Director of Sales and will be responsible for all functions of the Customer Solutions Center (CSC) on a day-to-day basis including coordination and direction of activities within the CSC to meet or exceed sales targets and ensure operational excellence. You will effectively manage all CSC operating costs while ensuring facility and staff meet compliance with Safety and Regulatory standards. You will provide leadership to a remote sales team located in Northern Alberta and lead an operational team including an Operations Manager who oversees team members including shipping and receiving, customer service, and service technicians to achieve superior performance and excellent service to customers RESPONSIBILITIES Overall responsibility for the entire regional performance including revenue and profitability budgets. Forecast and prepare all sales & operating budgets (partnering with Sales & Operations Managers.). Ensure accurate entry of sales amounts to match purchase orders, RMAs and credits and adjustments. Implement organizational strategies for the branch that align with corporate vision, goals, and strategic priorities. Overall execution of corporate strategy. Development, coaching and coordination of Operations Manager and Sales Manager (if applicable). Daily use of CRM and Power BI to collect live data to make effective decisions. Develop new areas of business by seeking out opportunities to increase revenue stream while maintaining an acceptable level of risk. Recommend product or service enhancements to improve customer satisfaction and increase sales potential. Host quarterly business reviews. Attend all regional meetings. Audit regional processes and establish goals, KPI’s and milestones for the team. Display consistent leadership amongst support departments and work collaboratively to achieve a positive customer experience and maintain strong overall net profit performance in alignment with corporate strategy. Work with Director to strategize profitable stales and goals, managing customers based on revenue and profitability. Effectively communicate corporate strategy and initiatives to entire team within the region. Monthly review of profitability by customer. Drive a safe, goal orientated, bought in and positive culture through high performance leadership. Overall focus on gross margin of regional CSC. Cascade corporate initiatives and directives in management team. Recommend continuous improvements to policies and processes. Implement and monitor Lean initiatives. Assist in process reengineering by integrating business requirements and systems. Communicate and maintain accountabilities and expectations for direct and indirect reports. Implement and apply recruitment, orientation, training, coaching, counseling, development, and disciplinary programs. Establish and monitor clear and attainable performance goals for direct reports. Ensure employee position descriptions and performance reviews are current and up to date. Assess the strengths and development needs of staff, discuss career goals, and set up learning plans for staff. Communicate and model AWW corporate values and vision. Approve payroll and manage vacation/time off for direct reports. Review and approval of all Account Manager expense reports. FIRST YEAR – MEASURES OF SUCCESS Build strong and trusting relationships with the team ensuring the team feel supported, have a clear vision, understand how their role contributes to the bigger picture and that roadblocks are removed to allow for their success. Build strong customer relationships where the customers feel confident and trusting in AWW, they see the value of AWW and they recognize AWW is there in partnership to drive solutions for their business. Be accountable and achieve sales and profit budgets set in partnership with the Regional Manager for the region. THE INDIVIDUAL Given the pivotal role this individual will be expected to play in achieving the strategic objectives of the company and in supporting the success of the organization, it is essential that the successful candidate possess the following core competencies, experience, and attributes: Education Bachelor’s degree or diploma in Business Administration or Commerce is an asset. Equivalent combination of education and experience may also be considered in lieu of post secondary education. Experience Minimum of 7 to 10 years progressively more responsible experience in sales management. Experience in manufacturing would be an asset but not a requirement. High level of leadership capability. Ability to manage large scale change management, strategic vision, and the ability to develop leaders. Ability to be forward thinking with a positive attitude with a sturdy backbone to ensure that results are achieved. Strong leadership traits that foster a sentiment of desired growth and success of direct reports. Strong will to achieve results. The ability to redirect and refocus team members struggling with change. Competencies and Knowledge High level of leadership capability. Ability to manage large scale change management, strategic vision, and the ability to develop leaders. Ability to be forward thinking with a positive attitude with a sturdy backbone to ensure that results are achieved. Strong leadership traits that foster a sentiment of desired growth and success of direct reports. Strong will to achieve results. Personal Profile A technical thinker. A stickler for the detail. Servant leadership style. A “no blame” mentality. A “we” vs. “I” mindset. A leader who puts the team first and finds ways to support and serve them. Highly accountable. Displays ethical leadership. Respectful of others. Positive attitude and energy. Collaborative. Critical thinker with problem solving skills Self-motivated with the ability to work independently and without supervision. A positive attitude when faced with adversarial situations. Exhibits sound judgment. COMPENSATION An excellent compensation package awaits the successful candidate. LOCATION Edmonton, Alberta WORK ENVIRONMENT This position will work on-site at the Edmonton location and will be required to travel minimally throughout the region, at your discretion, to coach and mentor your sales team and to be available for customer connections. Estimated travel is less than 20%. HOW TO APPLY For the opportunity to join All Weather Windows in the role of Regional Manager, Edmonton please email your resume to [email protected] referencing Position ID # AIJO-867585. Should you have an inquiry regarding this position, please contact Terri Davis at or Craig Edhart at . For further information on ProFound Talent Inc. please visit: . EQUAL OPPORTUNITY ProFound Talent is a woman owned and operated business, recognized and certified by Women Business Enterprise (WBE). We pride ourselves in supporting equity, diversity, and inclusion initiatives in our recruitment processes and in our work environment, where every individual feels valued and respected. We welcome applications from all qualified individuals to which you may confidentially share your accommodation needs at time of application. We will adjust our processes to ensure you have an inclusive, fair, and respectful experience that allows you to represent yourself in your unique and most authentic way. * We thank all applicants for your submissions, however only candidates being considered for this role will be contacted. *