Sales Coordinator

"Why work for Accor?"
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Reporting directly to the Director of Sales & Marketing, the Sales Coordinator is a highly motivated and articulate professional who assists the Sales Team in the day-to-day operation of the Sales Office.

What you will be doing:

• Qualifies all general inquiries and responds personally and directs to the appropriate sales person.
• Responds to inquiries from established and prospective clients in the absence of other sales colleagues.
• Assist in qualifying leads, researching space and entering bookings in Opera Sales & Catering
• Coordinate client site inspections of the hotel
• Assist with preparation and follow up of sales trips
• Maintains the current sales and promotional literature and has a complete knowledge of the hotel’s services & facilities.
• Ensures prompt and courteous service is extended to both internal and external customers.
• Works with other departments within the hotel to ensure the distribution of pertinent information and maintains and orderly and productive work environment.
• Prepares month end reports and attends all sales meetings.
• Manage payroll responsibilities for sales and catering departments
• Updates convention bureau lists.
• Provides administrative support as required (Ex. Typing, filing) to assigned sales team members.
• Assists with and supports staff events as appropriate
• Maintains a good working relationship with own colleagues and all other Departments
• Understands completely the Colleague Handbook and adheres to the regulations contained therein
• Carries out any other responsibilities as requested by the Director of Sales and Marketing
• Demonstrates Fairmont Service Promise Standards and Fairmont Values in all interactions with both colleagues and guests
• Adhering to all colleague health and safety responsibilities
• Adhering to the hotel’s environmental policies and procedures

Qualifications

• Minimum two years administrative/office experience an asset
• Excellent written and oral skills
• Confidentiality, reliability, diplomacy and the ability to meet deadlines under pressure are essential
• Articulate and professional
• Strong organizational, teamwork, and service skills
• Ability to use own initiative and make decisions where appropriate
• High School graduate with a Diploma in Secretarial/Hospitality/Business Administration program or a University Degree preferred
• Excellent Microsoft Word, Excel, Power Point, and Outlook skills with some exposure to Opera Sales & Catering and or Property Manager System (PMS)
• Preference will be given to candidates who are seeking to develop into a Sales Manager role within the hotel.

Additional Information

What’s in it for you:

• Full time employees will be eligible to join the benefit plan which includes extended medical (Health, Dental, Life Insurance, Short Term Disability)
• Full time employees will also be eligible to participate in Fairmont Pension Plan, which includes matched employee contributions
• Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Located in the heart of vibrant downtown Winnipeg, Manitoba -- at the historic corner of Portage and Main -- Fairmont Winnipeg luxury hotel extends the naturally warm reception of the Prairies. Just step outside our Winnipeg hotel and the city is at your feet.

Visa Requirements: To be eligible for employment with Fairmont Winnipeg, you must be in possession of a working visa for Canada. We do not provide offer letters to applicants seeking to get their work visas. Applicants must have their work visas in place prior to applying.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We are happy to provide you accommodation at any stage of the application process, please contact the Talent & Culture Department and we will work with you to accommodate your needs.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.