Strategic Account Manager

Share this job General Information Hitachi Energy is seeking a dynamic and innovative strategic sales professional to join our Utilities Account Management Team. Reporting to the Regional Vice President of Utility Sales for Western Canada, the successful candidate will be responsible to manage all Hitachi Energy sales and customer stewardship activities within his/her assigned strategic utility accounts in British Columbia. This position will be based in Vancouver, with one day a week in-office. If you want to play a key role in changing the way Western Canada deploys and distributes its renewable energy resources for the benefit of all of North America, please consider joining our team! Responsibilities

• Develop and /or facilitate relationships with strategic customers at all levels both within Hitachi Energy and within the customer’s organization(s)
• Apply high level business acumen, understanding the customer’s business drivers, industry trends, economic trends, key issues and our competitive landscape
• Act as focal point for problem resolution and initiate/monitor the Customer Complaint Resolution Process
• Monitor and maintain an awareness of all key Hitachi Energy issues within the assigned strategic customers.
• Create and execute customer strategic account plan(s) that include: designing the executive relationship strategy, prioritizing opportunities, closing product gaps, driving sales growth and innovating new solutions.
• Leverage internal ABB channels to maintain and improve customer satisfaction and to maximize revenue
• Achieve annual budget targets and grow Hitachi Energy market share within your strategic accounts.
• Maintain an accurate sales pipeline for monthly/quarterly forecasting in SalesForce.com
• Lead the development of the tactical plans to ensure a winning Bid, utilizing the Hitachi Energy Capture Team Selling process
• Provide regular reports, briefings and reviews as required using the agreed processes
• Actively participate in the Account Management community to share ideas, expertise and lessons learned with other Account Managers and teams, to promote cross-Hitachi learning and to identify new solution possibilities

Qualifications

• Min 4 years of related account management experience
• Proven technical background such as Business and/or Engineering Degree and/or Technician or Technologist diploma (e.g. BA, MBA, P. Eng, CTech or CET )
• Proven effective communicator and facilitator
• Proven track record of target achievement

Only selected applicants will be contacted. Apply now Location Richmond, British Columbia, Canada Job type Full time Experience Experienced Job function Sales, Marketing & Product Management Contract Regular Publication date 2024-05-07 Reference number R0049850