Summer Box Office Agent Location Abbotsford, BC :
Position Title: Summer Box Office Agent Location: Abbotsford, BC, Canada Duration: May 20, 2024 to August 15th, 2024; extension of contract possible.
Hours: 2 hours, twice a week. Specific week days and times to be negotiated.
Salary: $17.40 per hour
Theatre Background
- Gallery 7 Theatre is passionate about creating entertaining and thought-provoking theatre that explores the spiritual, relational, and social aspects of the human experience with a vision towards hope, reconciliation, and redemption.
- Based in Abbotsford, BC, the theatre has produced over 110 productions in over 30 years of continuous operation.
- Each year, the theatre produces up to five mainstage productions plus additional second-stage events.
- The theatre attracts between up to 12,000 theatre fans from across the Fraser Valley each season.
- An incorporated Society and a registered Charity, the theatre is governed by a volunteer Board of Directors and is run by a small staff consisting of a three-quarter-time Managing Artistic DIrector, a full-time Business and Operations Manager,a part-time Production Manager, a contract Marketing Associate and a contract Bookkeeper.
- As a semi-professional, community-based theatre, productions involve both contract artists and volunteer artists, technicians, front of house staff and others.
- Individuals from all backgrounds are invited to participate in and attend our productions.
- The Society is supported by a large group of donors as well as local and regional sponsors.
Position Summary
We are looking for an enthusiastic, organized, & motivated individual with a passion for live theatre and strong customer service abilities to join the Gallery 7 Theatre team as a Summer Box Office Agent. This position requires the successful candidate to be on site, in the office twice a week. Reporting directly to the Managing Artistic Director (MAD), and working closely with the Marketing Associate, the Summer Box Office Agent will be responsible for the following:
- Act as the main staff point of contact for patrons.
- Create a welcoming, fun, and professional experience for volunteers, staff, and audiences.
- Manage and conduct phone and email box office sales, season subscriptions, exchanges, and donations.
- Review and respond to box office phone messages and emails.
- Assist the Production manager with office and prp/costume organisation
- Submit receipts for reimbursement.
- Engage in Worksafe check-in and out practices
- Submit weekly reports to the Managing Artistic Director and Marketing Associate.
Requirements
- A commitment to championing the mission, vision, and values of the organization.
- An interest in, and a passion for, the arts, live theatre, and Gallery 7 Theatre.
- Ability to work well in a dynamic and team-oriented work environment.
- Ability to stay focused and on task when working in isolation.
- Excellent computer skills and the ability to learn new computer software programs.
- Familiarity with, or ability to quickly learn, box office systems and procedures.
- Familiarity with, or ability to quickly learn, other point of sale systems.
- Able to process a variety of payment methods such as cash, cheque, debit, and credit.
- Excellent interpersonal and customer service skills.
- Excellent telephone and online communication skills.
- Excellent time-management skills
- Strong multi-tasking ability.
- Strong commitment to excellence, organization, and attention to detail.
- Ability to solve problems quickly and efficiently.
- Strong writing skills.
- Ability to develop effective, positive, and life-affirming relationships with staff, volunteers, and patrons.
- Ability to adapt to change as necessary.
- Access to a vehicle or reliable transportation. Holding a valid Class V driver's license is an asset.
Application Deadline:
Ongoing, until position is filled.
Application Process:
Please send a cover letter and professional resume to . This employment opportunity is open to all individuals who meet the above requirements. Please understand that only those selected for an interview will be contacted.
Job Types: Part-time, Casual
Pay: $17.40 per hour
Expected hours: No more than 4 per week
Benefits:
Flexible Language Requirement:
Schedule:
- Evening shift
- Monday to Friday
- Morning shift
- No weekends
Work Location: In person
Expected start date: 2024-05-21