Summer Box Office Agent

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Job Description - Summer Box Office Agent

Summer Box Office Agent Location Abbotsford, BC :

Position Title: Summer Box Office Agent Location: Abbotsford, BC, Canada Duration: May 20, 2024 to August 15th, 2024; extension of contract possible.

Hours: 2 hours, twice a week. Specific week days and times to be negotiated.

Salary: $17.40 per hour

Theatre Background

  • Gallery 7 Theatre is passionate about creating entertaining and thought-provoking theatre that explores the spiritual, relational, and social aspects of the human experience with a vision towards hope, reconciliation, and redemption.
  • Based in Abbotsford, BC, the theatre has produced over 110 productions in over 30 years of continuous operation.
  • Each year, the theatre produces up to five mainstage productions plus additional second-stage events.
  • The theatre attracts between up to 12,000 theatre fans from across the Fraser Valley each season.
  • An incorporated Society and a registered Charity, the theatre is governed by a volunteer Board of Directors and is run by a small staff consisting of a three-quarter-time Managing Artistic DIrector, a full-time Business and Operations Manager,a part-time Production Manager, a contract Marketing Associate and a contract Bookkeeper.
  • As a semi-professional, community-based theatre, productions involve both contract artists and volunteer artists, technicians, front of house staff and others.
  • Individuals from all backgrounds are invited to participate in and attend our productions.
  • The Society is supported by a large group of donors as well as local and regional sponsors.

Position Summary

We are looking for an enthusiastic, organized, & motivated individual with a passion for live theatre and strong customer service abilities to join the Gallery 7 Theatre team as a Summer Box Office Agent. This position requires the successful candidate to be on site, in the office twice a week. Reporting directly to the Managing Artistic Director (MAD), and working closely with the Marketing Associate, the Summer Box Office Agent will be responsible for the following:

  • Act as the main staff point of contact for patrons.
  • Create a welcoming, fun, and professional experience for volunteers, staff, and audiences.
  • Manage and conduct phone and email box office sales, season subscriptions, exchanges, and donations.
  • Review and respond to box office phone messages and emails.
  • Assist the Production manager with office and prp/costume organisation
  • Submit receipts for reimbursement.
  • Engage in Worksafe check-in and out practices
  • Submit weekly reports to the Managing Artistic Director and Marketing Associate.

Requirements

  • A commitment to championing the mission, vision, and values of the organization.
  • An interest in, and a passion for, the arts, live theatre, and Gallery 7 Theatre.
  • Ability to work well in a dynamic and team-oriented work environment.
  • Ability to stay focused and on task when working in isolation.
  • Excellent computer skills and the ability to learn new computer software programs.
  • Familiarity with, or ability to quickly learn, box office systems and procedures.
  • Familiarity with, or ability to quickly learn, other point of sale systems.
  • Able to process a variety of payment methods such as cash, cheque, debit, and credit.
  • Excellent interpersonal and customer service skills.
  • Excellent telephone and online communication skills.
  • Excellent time-management skills
  • Strong multi-tasking ability.
  • Strong commitment to excellence, organization, and attention to detail.
  • Ability to solve problems quickly and efficiently.
  • Strong writing skills.
  • Ability to develop effective, positive, and life-affirming relationships with staff, volunteers, and patrons.
  • Ability to adapt to change as necessary.
  • Access to a vehicle or reliable transportation. Holding a valid Class V driver's license is an asset.

Application Deadline:

Ongoing, until position is filled.

Application Process:

Please send a cover letter and professional resume to . This employment opportunity is open to all individuals who meet the above requirements. Please understand that only those selected for an interview will be contacted.

Job Types: Part-time, Casual

Pay: $17.40 per hour

Expected hours: No more than 4 per week

Benefits:

  • Flexible schedule

Flexible Language Requirement:

  • French not required

Schedule:

  • Evening shift
  • Monday to Friday
  • Morning shift
  • No weekends

Work Location: In person

Expected start date: 2024-05-21

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