Supply Chain Coordinator

Vessi is a category-defining footwear and apparel brand with roots in Vancouver, Canada. At Vessi we know that water is a magical ingredient for happiness and peace, and since 2018, we've been on a mission to welcome the water and share it with the world. That’s why we create 100% waterproof products that make experiencing the magic of water easier and more fun. We also believe in protecting water supply and replenishing fresh water for people who need it most through exciting charity partnerships. Our community and team are out in the world spreading kindness, cold plunging, cleaning up coasts, and #makingwaves. And more recently with our expansion into omni-channel, we're enabling even more people to experience the magic of water through our products and brand experiences. We've got big plans ahead with more innovative products and expansion into the US market, and we're on the lookout for passionate and driven individuals to join us on this journey. If you want to be part of a growing brand, and you're the type to walk through a puddle rather than around it, we'll get along just fine! For more information, visit Overview We’re looking for a motivated and detail-oriented Supply Chain Coordinator to join our Vancouver HQ! As part of our Distribution team, our Supply Chain Coordinator will be responsible for managing our inbound shipments, overseeing our transportation vendors, the logistics functions of our ecommerce business, and ensuring that products are delivered to our customers on time and in a cost-effective manner. We’re continuing to grow at Vessi and with that, comes new, exciting challenges for our Distribution team as we expand our network. We’re looking for someone who is eager to take problems head on, support with solutioning and wants to make an impact in a crucial area of our business. If you’re an Excel whiz and want to grow your career in Supply Chain with a fast growing company, we want to hear from you! What You’ll Do:

• Provide end-to-end visibility and insight into the transportation and shipping of outbound goods
• Review, prepare, and direct inbound purchase orders to the appropriate warehouse
• Lead and coordinate cross-functional planning essential for the transportation and shipping of outbound goods, ensuring a cohesive and efficient process
• Monitor and ensure shipments are picked up, transported and delivered successfully in a timely and cost effective manner
• Comply with customs filing procedure (CERS, eManifest, etc.) for Canadian and U.S. Export Regulations
• Communicate and manage the relationship with 3PL, suppliers and transportation vendors
• Ensure customer satisfaction by delivering prompt feedback and assistance to our Customer Happiness team concerning shipment statuses and inquiries
• Report and resolve IT errors in a timely manner that are responsible for the flow of information from one platform to another to ensure smooth operations
• Analyze operational issues and provide solutions to improve warehousing processes and efficiency
• Place timely orders for materials based on consumption analysis and inventory levels
• Demonstrate problem solving and interpersonal skills to find the best solutions for the customers, warehouse and carrier partners
• Create new reporting and tracking processes to achieve accurate and useful information to ensure smooth day-to-day operations of the distribution team and our 3PLs
• Systematically monitor, assess, and report on critical supply chain metrics, including on-time delivery, warehouse service level agreements (SLA), and other pivotal business process indicators
• Entrepreneurially manage carrier relationships to maximize their services and commitments
• Prepare bills of lading, invoices, and other shipping documents to assist the transportation of goods
• Review all shipments according to the service level agreed with all vendors and carriers and take actions on undelivered items
• Monitor and analyze mis-shipments to prevent future occurrences
• Responsible for ensuring that the physical inventory audits of Vessi are accurate and complete
• Assist with warehouse space utilization by designing facility layouts to maximize storage efficiency
• Propose and contribute ideas and improvements to the current supply chain that will improve vendor relationships and lower the cost of doing business
• Ensuring that our partners are held accountable for all shipments that they are responsible for
• Maintain precise inventory records and files to ensure seamless operations
• Consolidating workloads to achieve significantly improved results through enhanced efficiency

What We’re Looking For:

• 1+ years of logistics experience in retail, e-commerce and/or DTC
• Strong attention to detail
• Strong proficiency with MS Office and Excel
• Excellent written and verbal communication skills
• Quick critical thinking and problem-solving abilities
• Good collaboration and teamwork skills
• Ability to work in a fast-paced environment

It’s a Bonus If You Have:

• Experience with inventory and warehouse management
• Experience managing relationships with transportation companies
• Experience with Netsuite, Shopify and warehouse WMS

What You’ll Get:

• Opportunity to help build an ever-evolving brand
• Competitive salary
• 3 weeks paid vacation
• Professional development opportunities
• Extended health benefits package including an EAP and a $500 annual Health & Wellness Spending Account
• $250 WFH Reimbursement
• $1000 per year Education Reimbursement
• 40% Family & Friends Discount
• Free Vessi product and 50% Employee Discount
• Flexibility to WFH and from our beautiful office two days/week
• Dog-friendly office

At Vessi, we are committed to creating an environment where all team members feel welcome and have the opportunity to succeed. We believe that a strong commitment to diversity and inclusion allows us to truly fulfill our mission and live out our core values. We are an equal opportunity employer and encourage people of all backgrounds, perspectives and skillsets to apply.