#149 Clinical Manager

JOB POSTING # 149

About CMHA Niagara

CMHA, Niagara is a non-profit, charitable organization committed to promoting mental wellness and to improving the lives of people in its service area who have mental illness as well as their families.  CMHA Niagara achieves its mission through a number of programs and services.

CMHA, Niagara is committed to a recovery philosophy which focuses on the potential for people with mental illness to lead full, productive and engaged lives in their communities. The Branch works in partnership with many others who share in the commitment to supporting the broad determinants of health.

Position Summary 

This is a full-time position with CMHA Niagara reporting to the Director of Clinical Operations.

CMHA Niagara, with a current staff complement of over 120 employees, provides a wide range of mental health and addictions services including case management, counselling and treatment, crisis beds and support line, employment, housing, justice, mobile outreach, and information and training.  Continuous growth and change in the mental health sector and for our Branch requires an incumbent who can thrive in an environment that can be volatile, uncertain, complex, and ambiguous.  We are seeking an individual who can maintain an effective balance between building strong working relationships while delivering on operational objectives.  The successful candidate will be familiar with working from a trauma-informed lens and within the Recovery philosophy. 

The Clinical Manager is responsible for all clinical aspects of assigned programs including leadership, clinical supervision, recommendations for training and development needs, day-to-day service operations, performance management, structure enhancement, orientation, and on-call responsibilities. The incumbent will work with other members of the Clinical Leadership team, staff, clients and other service providers, as an important link to ensure access to quality services in the mental health and addictions system for clients and their families.

CMHA Niagara has representation with CUPE 1287.

Essential Job Requirements 

• Master’s degree in Social Work, Nursing, or other relevant area of study is preferred. Other degrees will be considered with relevant skills and experience in clinical management


• Registration with a regulatory body in good standing and adhering to all standards of practice is required


• Minimum of 5 years of experience in community mental health and addictions in a management or development role is required


• Experience with clinical supervision and quality improvement is an asset


• Knowledge


• Knowledge of the unique circumstances of persons with mental health and addiction challenges and disabilities, concurrent disorders and other comorbidities


• Certified in the following safety courses: Crisis Intervention (i.e. NVCI, Safety Care, CPI or Safe Management), Standard First Aid – CPR C - AED, and Suicide Prevention (ASIST)


• Satisfactory Vulnerable Sector Screening (Police Check)


• Access to a reliable personal vehicle


• Current valid Class ‘G’ driver’s license


• Personal cell phone for business use


• Bilingualism, particularly proficiency in French, would be considered a valuable asset

Preferred candidates will be asked to complete an emotional intelligence inventory assessment. Language skills will be tested if applicable.

CMHA Niagara is a culturally competent organization and is committed to building an inclusive community that respects the dignity and independence of candidates with multicultural and diverse backgrounds, multilingual abilities, and experience with the 2SLGBTQIA+ community. Candidates with this background would be considered an asset.

CMHA Niagara is committed to providing accommodation for persons with disabilities. Please see the AODA section of our website at, www.cmhaniagara.ca for further details or contact our Human Resources department for any information in an alternate format.

If you are interested in applying for this position, it is your responsibility to ensure your application is submitted no later than 4:00 p.m. on February 9, 2026.

Our Mission 

Our purpose is to strengthen mental wellness in the Niagara community.

Our Vision 

A Niagara where mental health is recognized, supported and optimized.

Our Values 

Our core values will be embedded in everything we do. They will guide and define how we work with each other, our partners, and our clients and their supports, to enhance access to mental health and addictions supports in Niagara: adaptive, collaboration, ethics and integrity, people-centred, safety and belonging, social justice.