Account Coordinator

The Account Coordinator provides day-to-day administrative and coordination support to the account and project teams. Responsibilities include maintaining client and project records, coordinating documentation, assisting with scheduling and follow-ups, preparing reports, and supporting the team with general office and administrative requirements.

DUTIES AND RESPONSIBILITIES:

• Review ongoing lighting service and retrofit work orders for material, design, and technical requirements.


• Prepare bills of materials, warranty claims, and sales orders for lighting and controls projects.


• Generate quotes and proposals for clients based on service reports and site assessments.


• Coordinate service scheduling with the dispatch team and manage client requests efficiently.


• Complete monthly invoicing and reporting in accordance with client contracts.


• Maintain accurate project databases, including quotation statuses, approvals, and site condition updates.


• Respond promptly to client inquiries and address lighting system or service-related issues.


• Support program administrative deliverables such as utility incentives, budget tracking, and project scheduling.


• Identify opportunities to streamline processes and enhance client satisfaction.

QUALIFICATIONS:

• Degree or Diploma in Engineering, Applied Science, or related field (Electrical preferred)


• Technical understanding of lighting, controls, and electrical systems


• Ability to read and interpret drawings and specifications


• Strong project coordination and multitasking skills


• Excellent communication and client service abilities


• Proficient in Microsoft Office


• Self-motivated, organized, and solution-oriented


• Experience in lighting service, retrofits, or energy management is an asset


• Previous experience in project coordination or customer service roles preferred.

WHY JOIN ENS:

• Join a trusted industry leader known for innovation, technical expertise, and reliability.


• Contribute to high-impact industry that support energy efficiency and sustainability across Canada.


• Work alongside a collaborative team dedicated to quality, client success, and continuous improvement

***This posting is for a new vacancy***