Account Manager

Join Our Team – New Branch Opening Spring 2026!
We’re excited to open a new location in Spring 2026 and are hiring an Account Manager now to ensure you’re fully trained and ready for launch. Training will take place at our Maple Ridge location before the new branch opens. This is an excellent opportunity to learn our systems, processes, and safety standards while becoming part of a growing team. If you’re detail-oriented, reliable, and enjoy working in a fast-paced environment, apply today and grow your career with us!

DUTIES AND RESPONSIBILITIES

• Responding to inquiries and processing incoming calls and orders


• Contacting current customers and identifying new products and potential up-selling


• Entering orders into the system and closing orders


• Sourcing materials for customers when currently not in stock


• Opening new accounts


• Maintaining knowledge base on current products and learning about new products


• Providing product information, pricing quotations, and follow-up on quotes


• Developing and maintaining positive customer relationships


• Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service


• Working closely with others to ensure customer needs are met

SKILLS AND COMPETENCIES

• Exceptional customer service


• Ability to warm up and develop instant rapport with potential customers, develop long term relationships and generate referrals from your customers


• Excellent interpersonal & communication skills, both verbal and written


• Impeccable organizational skills with attention to detail


• Time management & multitasking skills to serve several customers at the same time


• Strong networking skills, outgoing personality


• Excellent computer skills (Microsoft Office, POS, Email)


• Self-motivated; able to function effectively both independently and as a member of a team


• Proven ability to learn quickly and work effectively in a fast-paced work environment

EXPERIENCE AND EDUCATION

• Minimum grade 12 education required


• Candidates should possess a minimum of two years’ sales experience (counter sales, inside sales, or outside sales) required


• Post-Secondary courses in plumbing, heating or electrical an asset


• Skilled in serving and negotiating with institutional and industrial purchasers, contractors, and the public


• Knowledge of the plumbing, heating, or electrical industry or a background in plumbing, heating, or electrical products would be considered an asset


• Valid driver's license is required

WHY WORK FOR US

• Company paid benefits


• Employee and Family Assistance Program (EFAP)


• Profit sharing


• RRSP match


• Paid sick days


• Career growth


• #GIVEBACK Program – Volunteer Day


• Personal Milestone Recognition Program


• Perkopolis Partnership


• Safety shoe reimbursement


• Employee Referral Bonus Program


• Employee discounts on plumbing, electrical and heating products

OUR MISSION

Supplying the right solutions at the right time with our expert customer care throughout Western Canada.

OUR VISION

Be the preferred wholesaler by providing superior customer experiences.

FIND OUT MORE

Check us out online: https://www.bartlegibson.com/

Follow us on LinkedIn: https://www.linkedin.com/company/bartle-&-gibson/

Like us on Facebook: https://www.facebook.com/bartlegibsonltd/

Follow us on Instagram: https://www.instagram.com/bartlegibsonltd/

Final candidates will be required to undergo an assessment and security screening, including a criminal record check.  Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

$60,000 - $70,000 annually

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