Account Manager

We are seeking a highly motivated Account Manager to drive new client acquisition through proactive outreach, cold calling, and consultative selling. This role is focused on generating net-new logos, opening doors with decision-makers, and converting prospects into long-term managed services clients.  The ideal candidate is comfortable with high-volume outbound activity, excels at relationship building, and thrives in a performance-driven environment.

New Business Development

• Prospect, qualify, and pursue net-new clients through cold calling, email outreach, LinkedIn, and networking.


• Build and manage a consistent outbound pipeline.


• Target decision-makers including CEOs, CFOs, Operations Managers, and IT Leaders.


• Identify opportunities for managed services, cybersecurity, cloud, and IT consulting solutions.


• Book qualified discovery meetings for deeper technical assessments.

Sales Execution

• Conduct needs-based discovery and uncover pain points.


• Present solutions in collaboration with technical and account management teams.


• Prepare proposals and pricing aligned with company standards.


• Negotiate contracts and close new business.


• Maintain accurate forecasts and deal tracking in CRM.

Pipeline & Activity Management

• Maintain daily/weekly activity targets (calls, emails, meetings).


• Track leads, opportunities, and conversions.


• Provide regular reporting on pipeline and performance.


• Continuously refine outreach strategies.

Market & Relationship Development

• Research industries, competitors, and market trends.


• Build long-term relationships with new clients.


• Represent the company at events and community functions when required.


• Position the organization as a trusted IT partner.

Performance Metrics (KPIs)

• Outbound activity volume (calls/emails/meetings)


• Qualified meetings booked


• New logos acquired


• Monthly/Quarterly revenue closed


• Pipeline coverage ratio


• Conversion rates

Required Qualifications

• 2+ years experience in B2B sales, business development, or outbound prospecting


• Proven success in cold calling and lead generation


• Experience selling services or solutions (IT/MSP experience preferred)


• Strong communication and negotiation skills


• Comfortable working with CRM systems


• Self-driven and results-oriented