Account Manager, Business Services

Account Manager, Business Services

Branch Location: O'Leary, PE

Join Atlantic Canada's largest credit union, Provincial Credit Union and become part of a team committed to positively impacting our island communities. Provincial Credit Union is honored to be recognized as one of Canada's Top 100 Employers for 2025! This achievement reflects our commitment to maintaining a dynamic and supportive workplace. Our core values of People, Purpose, and Possibility guide our mission of providing sound financial advice, planning, and education to our members. We believe in empowering our employees to deliver and support quality member experiences and fostering engagement within our communities. Join us in making a difference as we lead the way in serving the financial needs of islanders.

What You’ll Do:

The Account Manager, Business Services is responsible for managing a diverse and often complex portfolio of commercial loans and deposit relationships. This role proactively develops in-depth relationships with members to identify their evolving financial needs. In addition to conducting regular risk assessments, the Account Manager is required to structure credit solutions that require an elevated level of expertise.

Member Service & Relationship Management

• Deliver outstanding service to business members, identifying their financial needs and recommending solutions.


• Assess credit requests, approve loans within limits, and present financing proposals to members.


• Actively seek out new business opportunities and promote Credit Union solutions.


• Travel to meet members at their place of business as needed.
  

Credit & Risk Management

• Manage loan portfolios by conducting reviews, processing renewals, and ensuring compliance with reporting and documentation requirements.


• Follow up on delinquent loans and overdrawn accounts, recommending and implementing collection actions when necessary.
  

Departmental Support & Engagement

• Support community initiatives through volunteering and events.


• Assist and back up other team members as needed.

What You Have:

Required Education and Experience

• Bachelor’s Degree in Business Administration or a College Diploma with a focus in Business/Commerce, Finance, Accounting or related field; or an equivalent combination of training and experience.


• Demonstrated success in sales, service management, and business lending within the financial services industry. 

Skills and Abilities

• Relationship Management: Possesses strong judgment and interpersonal skills to build and maintain effective working relationships with coworkers, partners and members.


• Financial Acumen: Ability to analyze financial statements with experience in financial analysis.


• Organizational Skills: Strong organizational and multitasking skills, with attention to detail and the ability to process information accurately and efficiently.    


• Adaptability: Demonstrates a proactive approach to embracing change, remaining flexible and positive while readily adjusting to new circumstances and effectively managing shifting priorities.  


• Communication: Excellent verbal and written communication skills.


• Ability to travel between branch locations as required.

 What we offer:

• Outstanding Culture: Join an engaged and community-focused team that fosters a positive work environment.


• Market Competitive Compensation: Enjoy a competitive salary along with an annual bonus program.


• Generous Benefit Package: We provide a comprehensive benefits package, including a flexible health and dental plan, sick time, and a Defined Contribution Pension Plan and Group Retirement Saving Plan with up to 9% employer contribution.


• Work-Life Balance: Start with three weeks of vacation per year, supplemented by four personal days and two volunteer days.


• Professional Development: Take advantage of tuition reimbursement, training programs, and career progression opportunities.


• Employee Perks: Enjoy additional perks such as an annual fitness and clothing allowance, reduced rates on employee loans and mortgages, and no service fees on banking transactions.


• Salary range for this position: $75,600 - $88,900.

Join our team at Provincial Credit Union and enjoy a rewarding career with competitive compensation, comprehensive benefits, and a supportive work environment that values your growth and well-being.

Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.

Bondability Requirement
As part of the hiring process, candidates must meet the requirements to be bondable under a fidelity bond policy. Bondability may involve considerations such as past criminal convictions, credit history, and other relevant factors assessed by our insurer.

Closing date is April 5th, 2025.

Diversity and Inclusion:

Provincial Credit Union invites applications from all qualified individuals. Provincial Credit Union is committed to employment equity and diversity in the workplace, and welcome applicants from diverse backgrounds. Accommodation is available for applicants with disabilities throughout the recruitment process.