Accounts Receivable Clerk

The Company

DILFO is proud to be trusted by the Ontario construction community to deliver the best for our client’s needs. We design, install, and provide maintenance for HVAC, heating, cooling, refrigeration, and plumbing systems for large-scale projects across different industries. Our team of skilled individuals shares a vision of building with integrity and collaboration to bring quality and innovation to our work every day, and we are honoured to have been recognized by the Ottawa Business Journal as one of Ottawa’s Best Places to Work.

The Team

DILFO fosters a strong team culture and is dedicated to supporting the well-being of our team members and our community. We host regular social events including pub nights, golf day, pizza Fridays, and more. We are extremely invested in our local community, partnering annually with the YMCA for the Cycle for Strong Kids, donating to the Ottawa Food Bank, partnering with Boys and Girls Club Ottawa to create opportunities for young people, and donating to charities our team members support.

We support team member wellness by offering a corporate program through Good Life Fitness, an Employee and Family Assistance Program for eligible team members, and a fixed number of paid Wellness days. Eligible employees also have access to our competitive Health and Dental Benefit plan.

The Role

The Accounts Receivable Clerk will be responsible for accounts receivable processes, including issuing invoices, reconciling payments, and ensuring timely progress billings while maintaining accurate financial records. It requires setting up and maintaining customer and subcontractor accounts, resolving billing issues, and facilitating swift payment of receivables through proactive communication. Additionally, the role supports administrative tasks, process coordination, and assists the Controller with financial and clerical duties to meet organizational deadlines.

Key Tasks

The Accounts Receivable Clerk’s responsibilities include, but are not limited to:

• Calculate, prepare, issue, and document invoices, account statements, and other financial reports; administer and assure timely and accurate completion of monthly progress billings; upload issued invoices on specific portals as required by customers.


• Set up new clients in the financial system and maintain customer information.


• Receive, match, verify, track, process, and reconcile accounts and incoming payments (cash, cheques, credit cards and direct deposit) in compliance with financial policies and procedures.


• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted; resolve and process authorized credit notes; regularly tabulate data and generate various financial reports.


• Liaise with internal and external clients; respond to customer inquiries, maintain good customer relations, verify discrepancies, and resolve clients’ billing issues.


• Facilitate swift payment of receivables by sending reminders/statements and contacting clients with outstanding accounts.


• Set up new subcontracts and revisions in company systems; ensure that subcontractors submit the documentation required by DILFO.


• Review and process progress draws and complete required documentation (statutory declarations, WSIB and insurance contracts).


• Handle incoming calls, place outgoing calls, respond to general enquiries and provide general information as required.


• Coordinate workload for numerous activities in order to meet daily, weekly and monthly deadlines and continuously improve processes


• Perform related clerical duties such as: word processing, maintaining filing and record systems, incoming and outgoing mail, faxing and photocopying.


• Assist Controller with any additional duties as necessary.

Knowledge and Education:

• Completion of Business Administration program; specialization in Accounting considered an asset.


• At least 2+ years of successful experience working as an Accounts Receivable Clerk.


• Construction industry experience and exposure to operations is an asset.


• Solid understanding of basic accounting and accounts receivable principles, fair credit practices and collection regulations.


• Proficiency in English; Proficiency in French would be considered an asset.

Technical Skills:

• Strong proficiency in MS Office suite with excellent Excel skills, ability to work with lookups and pivot tables.


• Hands-on experience with spreadsheets and proprietary software.


• Demonstrated experience in Viewpoint Spectrum, and other relevant programs.


• Data entry skills along with a proficiency for numbers.


• Proven ability to calculate, post and manage accounting figures and financial records.

Key Competencies:

• Excellent interpersonal skills


• Ability to analyze and interpret financial data


• Excellent problem solving, judgment, analytical, numerical abilities.


• Planning, organizing and coordinating; time management


• Attention to detail


• Integrity and ethics


• Initiative


• Strong verbal and writing skills.


• Ability to accurately listen, understand and respond appropriately


• Adaptability

Physical and Environmental Requirements:

• Working indoors


• Sitting for long periods of time


• Manual dexterity; specifically typing


• Climbing stairs

Headcount Type: Existing

We thank all applicants for their interest in working at DILFO; only those identified for further consideration will be contacted.

Accommodations for disabilities are available, where needed, upon request.

DILFO uses artificial intelligence as part of the application screening process.

DILFO does not accept and is not responsible for any fees related to unsolicited résumés from recruitment agencies. Recruitment agencies should not submit resumes in response to this posting to DILFO employees or any associated company location.