About Sunrise Senior Living

Sunrise Senior Living provides resident-centered care while supporting team member growth across Canada.

Activities & Volunteer Coordinator – Lead Resident Engagement & Create Meaningful Connections

At Sunrise Senior Living, we champion quality of life for seniors. As Activities & Volunteer Coordinator, you'll lead resident engagement, volunteer services, concierge operations, and customer experience programs—creating connection, purpose, and well-being that drive resident and family satisfaction.

What You'll Do:

• Plan, implement, and evaluate resident-centered engagement programs and events
• Oversee activities, entertainment, and wellness programming across all neighborhoods, including memory care
• Supervise team members, volunteers, and concierge staff
• Recruit, onboard, train, and retain volunteers; build community partnerships
• Track participation, satisfaction, and engagement metrics to improve programming
• Manage engagement documentation, calendars, reporting, and technology platforms
• Lead concierge operations, delivering exceptional experiences for residents, families, and visitors
• Support budgeting, staffing, scheduling, and operational planning
• Partner with Sales and Resident Care on move-ins and ongoing engagement
• Ensure compliance with safety, regulatory, and Sunrise quality standards

What You'll Bring:

• 2+ years leadership/supervisory experience in senior living, hospitality, recreation, or volunteer management
• Proven ability to lead teams and manage multiple priorities
• Strong organizational, communication, and event-planning skills
• Experience with volunteer/engagement technology and reporting preferred
• Sound judgment in a fast-paced environment
• Passion for creating meaningful resident experiences
• Valid driver's license, if required

Activities & Volunteer Coordinator | Resident Engagement | Volunteer Services | Concierge Operations | Senior Living | Memory Care | Event Planning

Pay Range:

Employment Information

This position is subject to applicable provincial employment standards.

Equal Opportunity Employer

Sunrise Senior Living is committed to providing equal employment opportunities across Canada.