Addiction & Mental Health Worker,
Float, Withdrawal Management and Crisis Outreach
Mental Health Worker (OPSEU, Elgin)
Full-Time, Contract (end date: March 31, 2027) *Two positions*
St. Thomas; Elgin County Catchment Area
- Application Deadline: October 14, 2025 -
The Withdrawal Management & Crisis Outreach Float staff will support individuals accessing services by providing a psychosocial response in order to promote crisis resolution and empowerment for the individual.
Staff will actively support individuals who are experiencing withdrawal from substances in a community setting.
Staff will work collaboratively with individuals to assess and identity their needs and link them with community services to provide coordinated, community-based health and social services. The Withdrawal Management & Crisis Outreach Float work within a multi-disciplinary team framework throughout St. Thomas & Elgin County.
Consider revitalizing your career and making a difference in your community by joining our team!
WHAT WE'RE OFFERING:
- What you'll be making - Starting rate for this role is $27.14 per hour (Level 1 – Direct Service), with a wage differential, based on regulation ($30.01 per hour for Level 1 – Direct Service, Regulated):
- Successful candidates who are registered with one of the designated professional colleges (e.g. OCSWSSW, CNO, COTO, CRPO, CPSO, or CPO) will receive the wage differential for regulation
- Successful external applicants will start at Level 1, with grid progression based on seniority up to Level 8 ($34.41 per hour for non-regulated, and $37.26 per hour for regulated)
- For internal applicants, grid level placement will occur as per the Collective Agreement
- When you'll work - 70 hours over a two-week period
- What your benefits will be - 9% in lieu of benefits
- Your pension plan - Eligible for optional enrolment in the Healthcare of Ontario Pension Plan
HOW YOU WILL BE MAKING A DIFFERENCE:
Crisis Assessment and Counselling Supports:
- Establish a working and supportive relationship with the client
- Assess clients’ mental, physical and emotional functional abilities and need
- Investigates client’s current resources through complete psycho-social history and domains collections, and collateral information
- Provide client assessment, intervention, and counselling via telephone and in person supports
- Complete mental health and addiction assessments based on theory of crisis management including rapid response to identify:
- the impact of psychiatric symptoms on functioning,
- risk factors related to safety of client and others
- opportunities for de-escalation and stabilization
- Provide mental health assessments to Emergency Departments (St. Thomas Elgin General Hospital -STEGH) upon request.
- Support individuals as requested by St. Thomas Police Service and Elgin County Ontario Provincial Police
- Provides counselling support to those attending at one of CMHA TVAMHS Elgin County based Crisis Services at STEGH and 110 Centre as well as mobile
Withdrawal Supports:
- Provide client-centered care from a harm reduction approach
- Acquire and maintain a high level of current knowledge about substance use disorders and trends as well as treatment options
- Provide education, referrals and support for people using substances and related needs
- Capacity and comfort level dealing with street-involved clients who may exhibit behaviours consistent with their distress, intoxication or other circumstances
- Collaborate with addiction and mental health service providers to support the needs of clients who may be in crisis and needing supervised withdrawal management support
- Supporting intake services, regular monitoring of withdrawal symptoms and discharge planning.
- Providing support to clients in taking their medication as prescribed
Crisis Intervention:
- Provide short-term, psychotherapeutic intervention to assist individuals in gaining insight and improving coping skills within the framework of the crisis model
- Perform in a calm, competent and efficient manner in an emergency situation acknowledging the individual’s need for privacy and dignity
- Teach, using a variety of approaches, life skills and adaptive techniques to help enable individuals to function more effectively on a day-to-day basis
Crisis Follow-up:
- Assist the individual to identify and connect with personal/natural supports
- Provide follow-up support and/or check ins to bridge the gap from referral to engagement with a longer-term support service as appropriate
24/7 Reach Out Addiction and Mental Health Crisis Line responsibilities:
- Provide crisis intervention services and supports on Reach Out via phone, text and web chat
- Respond to voicemails from Reach Out
- Establish a therapeutic relationship with individuals accessing Reach Out, and work with individuals to address their immediate concerns
WHAT YOU'LL NEED TO APPLY:
Police Vulnerable Sector Check Requirements
Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 2 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.
We require the following qualifications:
- Post-secondary education in a related field, preferably BSW or post-graduate diploma in addiction or equivalent. (Primary proof of credentials will be required during the hiring process i.e. original degree/diploma or official transcript)
- Clear, current Police Vulnerable Sector Check (PVSC)
- Demonstrated ability to attend work regularly
We prefer the following qualifications:
- Valid driver’s licence
- Registration with an appropriate college
- Currently registered and in good standing with the Ontario College of Social Workers and Social Service Workers, the College of Nurses of Ontario, the College of Registered Psychotherapists of Ontario, or the College of Occupational Therapists of Ontario
- Current CPR and First Aid certification
- Training in crisis intervention and crisis resolution including ASIST
- Clinical work experience in substance abuse assessment and treatment including intake and crisis services
- Extensive knowledge of the support/treatment services network in Elgin County and of regional services commonly accessed by the Program
- Extensive knowledge of pharmaceuticals used in the treatment of mental illness/substance use & experience in monitoring/administration of medication
- Experience and detailed knowledge of serious mental illnesses usually gained by several years of working within the mental health field
- Bilingual both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada
INTERNAL APPLICANTS: To be considered as an internal applicant, current staff members are reminded to apply using their @cmhatv.ca or @slwar.ca email address.
Get your application in by – October 14, 2025:
Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team.
We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact [email protected]
Legal Notifications:- For legal purposes our full business name is: Canadian Mental Health Association Thames Valley Addiction and Mental Health Services
- Artificial Intelligence is not currently employed in our recruitment processes
Salary :
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