Admin Agent Recruitment

Be the Spark! Join our passionate team and help us to achieve great things in our community!

The Administrative Agent, Talent Acquisition plays a vital role in supporting recruitment processes and provides administrative assistance. The primary duties of this position include completing data entry of job applications into our applicant tracking system, communicating with applicants regarding scheduled interviews, participating in interviews, and supporting Recruitment Coordinators as required.

In this role, you will:

• Support the Talent Acquisition Team by performing administrative and clerical duties as required


• Accurately completes data entry of job applications, verifies applicants’ qualifications, amends applicant information, and records applicant outcomes


• Communicate with applicants via email, phone, and text message to confirm interviews and respond to inquiries about working with the YMCA


• Participate in interviews, and documents candidates’ responses verbatim


• Draft email communications regarding scheduled interviews as needed


• Utilize computer systems (Excel, SmartSheet, ShiftMatch) to run reports, manipulate data, and complete audits to maintain data integrity


• Conduct candidate reference checks and other screenings, using a child protection lens


• Act as a recruitment ambassador for the YMCA of Greater Toronto when attending job fairs, career fairs, community events and other applicable forums


• Deliver recruitment presentations and shares accurate information about working with the YMCA


• Maintain a high level of professionalism, ensuring confidentiality at all times


• As needed, monitors police reference check email; provides PRCs to supervisors in a timely manner upon request; collaborates with Human Resource department to provide any PRCs missing from the shared folder

You bring:

• Completion of some post-secondary courses in human resources or related field


• Minimum of 2 years’ previous administrative/clerical work experience, including data entry is preferred


• Strong organizational, time management and multi-tasking skills


• Ability to work in a fast-paced environment, and perform duties with speed and accuracy


• Goal-oriented with demonstrated ability to work as part of a team and independently with minimal supervision to achieve objectives


• Well-developed interpersonal and relationship building skills; ability to establish rapport with candidates, hiring supervisors, staff, and volunteers


• Excellent written and oral communication skills


• Ability to maintain confidentiality, exercise discretion, and demonstrate professionalism


• Proficiency with Microsoft Office including Outlook, Word, Excel, and Teams


• Experience using databases, applicant tracking systems, Smartsheet, and videoconferencing software (Zoom) an asset


• Knowledge of YMCA Child & Family Development programs, early childhood education, child protection, Child Care and Early Years Act, and Ministry of Education Child Care licensing standards an asset


• Commitment to diversity, equity, inclusion and building a sense of belonging

What you need to succeed:

• Commitment to the YMCA’s Mission, Vision and Values


• Focus on the health, safety and wellbeing of all children, youth, and vulnerable people in YMCA programs including understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services


• YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player & Leader, Equity and Wellbeing Promoter

Why work for the YMCA?

The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees reach their full potential and are recognized as a great place to work. We offer meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. See what you can expect from the YMCA here.

Joining the Y means contributing to over 170 years of providing opportunities for people to shine through programs and services, such as health and fitness, licensed child care, camps, employment and immigrant services, education and training, and services for youth, families, and seniors. Learn more in our 2025–2030 strategic plan, Greater Together, which outlines how we are focused on building communities where people feel healthier and more connected to their neighbours.

The YMCA of Greater Toronto is committed to Diversity, Equity, Inclusion and Belonging. We strive to remove barriers to employment and recognize that diverse staff who reflect the communities we work in enrich the experiences of our participants and our team. As an equal opportunity employer, we invite applications from all qualified candidates including racialized people/people of colour, Indigenous Peoples, disabled people/people with disabilities and members of 2SLGBTQIA+ communities.

If we can make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity so we can work with you to accommodate your needs.

In keeping with our commitment to safety and child protection, job offers are contingent on the successful completion of a Police Records Check. Within the first four months and every three years thereafter, a Vulnerable Police Records Check is required. Learn more about these checks here.

The YMCA only considers applicants who are legally entitled to work in Canada. We thank all applicants for their interest, however, due to the volume of applications we receive, we can only contact candidates who are selected for an interview.

Check out the next steps in our recruitment process and see what others are saying about working at the YMCA.