Admin and Inside Sales Assistant

We are seeking an organized and detail-oriented Admin & Inside Sales Assistant to support our Product Solutions Supervisor and contribute to exceptional customer satisfaction. In this role, you will manage the entry, assignment, and tracking of quote requests, generate Excel reports, and provide administrative support to the Product Solutions team. The ideal candidate has strong analytical skills, excels in communication, and is comfortable working with both Customers and internal stakeholders.

Responsibilities

• Enter, assign, and track all incoming quote requests to support sales performance and customer satisfaction.
• Develop a strong understanding of BRC’s product lines to accurately route and manage quote requests.
• Communicate with Customers to gather project information, specifications, and requirements.
• Support the development and implementation of departmental policies and procedures.
• Create, maintain, and improve Excel worksheets and reporting tools.
• Complete administrative tasks and provide support to the Product Solutions team as needed.
• Review and approve quotations, identifying and reporting discrepancies.
• Perform general administrative duties as assigned.
• Other tasks and responsibilities as required.

• 4+ years of experience in design, inside sales, commercial furnishings, or related industries.
• Strong computer proficiency, including advanced skills in Adobe Creative Suite (InDesign, Illustrator, Photoshop).
• Knowledge of space-planning tools such as AutoCAD, Project Spec, Visual Impressions, or similar platforms.
• Strong problem-solving abilities and the ability to work independently and collaboratively.
• Ability to manage multiple deadlines and prioritize effectively.
• Excellent written and verbal communication skills.
• High attention to detail and commitment to accuracy and quality.
• Ability to accept feedback positively and adjust accordingly.
• Fast learner able to grasp new concepts and clearly communicate them.

Competencies

• Organizational Awareness: Understands and aligns with company goals, policies, and internal processes.
• Planning & Organizing: Accurately estimates task duration, sets goals, and manages work effectively.
• Results Orientation: Focuses on achieving and exceeding expectations and performance standards.

Working Conditions

• Some travel may be required.
• Must be able to attend and conduct presentations.
• Manual dexterity required for computer and equipment use.
• Overtime may be required during peak periods.