Administrative Agent - Collection / Repair Loans

Who we are 

Iceberg Finance is a FinTech company providing alternative financing solutions in automotive, insurance, extended warranties, and personal loans. In 2022, we acquired iFinance Canada, a provider of fast-approval personal loans in the medical, dental, veterinary, and retail sectors. Together, we aim to offer innovative and flexible financing solutions tailored to the needs of our customers and business partners.

What will your mission be?

• Enter data into client files based on requests from collections agents


• Assess losses


• Verify invoices and ensure accounting payments


• Handle collections files and follow up on auto-related cases


• Send release letters


• Conduct administrative research


• Format Excel spreadsheets


• Send out letters


• Schedule and follow up on appointments (towing, repairs, etc.)


• Submit investigation requests


• Perform other various administrative tasks

This position is for you if:

• You're genuinely interested in contributing to the company's day-to-day activities


• You are detail-oriented, meticulous, organized, and show good judgment


• You have experience in customer service


• You are comfortable with computer software, especially Excel


• You have a collaborative mindset and enjoy teamwork

What’s in store for you?

• Full-time position, 37.5 hours per week


• Work hours: 8:30 AM to 5:00 PM


• Friendly work environment


• Group insurance, RRSP plan, 3 weeks vacation, and more