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Administrative & Customer Service Support

Job Description - Administrative & Customer Service Support

Novamen Inc. is a successful chemical distribution company operating out of Western Canada for over a decade. We value the success of our employees and strive to build a work environment that promotes their professional and personal development goals. When you join our team, you can expect to be part of a collaboration focused group of individuals that strive to support each other and grow together.


 


We are looking for a Full-Time or Part-Time (minimum 30 hours per week) Administrative & Customer Service Support. Our ideal candidate is a keen multitasker with strong teamwork skills and an overall positive and helpful attitude.


 


Responsibilities:



  • Full receptionist duties such as mail, greeting customers and answering phones

  • Handle customer inquiries via phone, e-mail and general correspondence

  • Prepare or edit internal documents and ensure that they are distributed to the correct departments in a timely manner

  • Assist in processing orders, invoicing and obtaining freight quotes

  • Filing and file management, both physical and electronic

  • Make coffee and manage inventory of coffee supplies

  • Assist all departments with administrative tasks as needed


Requirements:



  • Previous experience as an administrative assistant or similar role is preferred

  • Customer service experience is preferred

  • Experience working with QuickBooks is preferred

  • Proficient oral and written communication skills with the ability to proofread internal documents

  • Strong organizational, multi-tasking and problem-solving skills

  • Excellent time management and attention to detail

  • Proficient in Word, Excel & Outlook


What we offer:



  • Comprehensive health benefits that start right away

  • Competitive pay structure

  • Enjoyable and relaxed small business atmosphere

  • Company dinners/events


Schedule:



  • Monday to Friday

  • 8:00am to 4:30pm (This position can be between 30 to 40 hours depending on the needs of the candidate, we will be flexible for the right person)

  • 30 minute unpaid lunch break


 


We are an equal opportunity employer and consider all qualified applicants.

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