Administrative and Digital Marketing Assistant

Company Profile: Online Travel Insurance broker/distributor providing insurance solutions for visitors to Canada and travelling Canadians.

BestQuote Travel Insurance Agency is seeking an energetic and detail-oriented individual who is interested in working in a fast-paced environment in our Vancouver office. After completing a training program, daily tasks will include data entry, email correspondence, and supporting our agent team in dealing with client workflow.

Location: West Broadway and Cambie Street, Vancouver, BC (work from home opportunities after training).

Position Status: Full-time, permanent (minimum 2-year commitment — immigration sponsorship available after three-month probationary period).

Language: English

Start Date: Immediate start date available

Hours: 40 hrs/week

Salary: CAD $50,000 – $55,000 based on prior experience. Additional $5,000 – $12,000 per annum in team-based monthly incentives after three-month probationary period.

Responsibilities:

• Complete administrative tasks such as processing early return refunds, cancellations, policy date changes;


• Validate monthly commission statements from suppliers;


• Follow-up with clients to obtain missing application / refund information;


• Answer client calls and redirect to office agents during heavy call volumes;


• Sending basic email marketing communication to website users;


• SEO, Content Marketing / Social Media Marketing depending on experience;


• Complete various tasks associated with the operation of our day-to-day business.

Qualifications:

• Minimum 2 years College/University – preferably with diploma/degree;


• Prior experience in an office setting an asset;


• High energy, positive attitude and team player;


• Ability to take direction, but act with initiative and self-motivate to meet deadlines and responsibilities;


• Excellent verbal and written communication skills;


• Intermediate knowledge of Microsoft applications.