The Administrative Assistant is responsible for front‑desk operations and provides a wide range of clerical and administrative support to staff at the OneSky main office. In addition to delivering administrative services, the main office hosts various programs that serve individuals across the lifespan, including children and youth, people with diverse abilities, and seniors. As a result, the Administrative Assistant regularly interacts with individuals from diverse backgrounds and life experiences. OneSky is committed to providing services grounded in dignity and respect, and this role is expected to consistently demonstrate empathy, professionalism, and care in all interactions with participants, visitors, and staff.
Responsibilities
Represents OneSky in a professional, courteous, and respectful manner, contributing to a positive organizational image and supporting effective problem-solving and service delivery.
Answers telephone and in-person inquiries, email correspondence, directing clients, visitors, and callers to appropriate staff as required; responds to routine questions regarding OneSky programs and services.
Receives, sorts, and distributes incoming mail and prepares outgoing correspondence and packages.
Maintains accurate and organized filing systems, registers, and administrative records (both electronic and paper-based).
Performs general word processing duties, including preparing correspondence, reports, forms, and other documents from rough drafts or general instructions.
Completes general data entry tasks, including accurately entering and updating client and organizational information in computerized systems.
Operates a variety of office equipment, including computers, printers, copiers, facsimile machines, multi-line phone systems, and postage meters.
Processing payments transactions for various services as required.
Performs other related office and administrative duties as assigned.
Manages and maintains the organization’s phone systems, including call routing, voicemail setup, troubleshooting, and ensuring reliable day-to-day operation.
Oversees the full lifecycle of staff mobile devices, including onboarding, offboarding, device setup, registration, tracking, and inventory control.
Coordinates fleet vehicle operations by managing bookings, scheduling maintenance and servicing, maintaining vehicle logs, and ensuring compliance with usage policies.
Administers office security systems by managing access controls, monitoring system functionality, updating permissions, and coordinating security protocols.
Qualifications
Completed high school
Administrative Professional certification is considered an asset
Completion of Criminal Record Check
Professional References
Educational transcripts
Signed confidentiality agreement
Commitment to Code of Ethics and OneSky policies and procedures
Ability to work additional hours to cover vacation and sick calls as needed
Skills, Knowledge & Abilities
Interpersonal and organizational skills.
Multi-line phone system handling and call routing.
Ability to interact with and support people with diverse backgrounds and abilities in a manner that promotes dignity and respect.
Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).
Previous experience with Cloud accounting systems such as Quickbooks or Xero is an asset.
Experience in office work (typing, emails, filing).
Knowledge of office procedures and administrative workflows.
Detail oriented, able to multitask and prioritize, able to follow instructions, able to work independently and be self-motivated.
Knowledge of other community resources an asset.
Familiarity with office equipment (printers, scanners, photocopiers).
Adaptability to new systems, software, and processes.
Why Work at OneSky?
At OneSky Community Resources, we believe in the strength of community, the importance of connection, and the potential of every child. As the Site Leader, you’ll play a vital role in ensuring the daily operations of our program run smoothly, fostering a safe and nurturing environment for children to grow and thrive.
If you're a compassionate, community-minded individual with a commitment to excellence in early childhood education, we invite you to apply. Help us make a positive impact on the lives of children and families in our community and join us in upholding the integrity and values of OneSky Community Resources Society.
Please note:You will receive an automated confirmation email from "[email protected]" after submitting your application. If it does not appear in inbox, please check spam or junk folder and mark it as “not spam” to receive future communications.
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