Administrative Assistant - Operations (Reception)

At Your Support Services Network (YSSN), we believe in making a difference. As a non-profit charitable organization, we support individuals with mental health challenges, developmental disabilities, and complex needs—helping them build meaningful connections and live their best lives.

• Location: Aurora, Ontario L4G3S9 
  • must be within a commutable daily distance from the office and/or service area 
• Status: Permanent, Full-Time
• Starting Hourly Rate: $24.08 / Hour
• Office Hours: Monday - Friday - 8:30 am - 4:30 pm, 35 Hours per week
• Office Expectations; Full-time in office
• Posting Closes: Tuesday, May 5 at 4:00 pm EST

Your Support Services Network is seeking a Administrative Assistant - Operations (Reception) to serve as the first point of contact to clients and visitors. In this role, you will liaise with clients, their families, partnering agencies, suppliers and the general public, ensuring they are effectively directed to the appropriate program or staff member for support and assistance.  

The Administrative Assistant will act as a lead for purchasing and maintain office supplies, manage calendars, coordinate meetings and oversee meeting room bookings. You will manage incoming calls, faxes and both internal and external mail.

The ideal candidate brings strong administrative skills, excellent verbal and telephone communication skills, and a high level of professionalism. Key strengths include active listening, strong organizational abilities, and have a customer focused approach. 

Position Requirements

• Grade 12 or equivalent education with training in Microsoft Office programs
• Experience;
  • Minimum two years’ experience in a reception/administrative role
  • Intermediate Microsoft Office skills (Word, Excel, Outlook)
  • Experience and familiarity with data entry 
  • Excellent interpersonal and communication skills
  • Ability to multi-task and effective organizations skills
• Proficiency in a second language is considered an asset
• Understanding of cultural diversity is considered an asset

YSSN offers more than just competitive compensation—we provide a supportive, inclusive, and flexible work environment where employees can thrive. From hybrid work options and professional development to wellness programs and a strong commitment to diversity, equity, inclusion, and belonging, we invest in our team’s growth and well-being.

Join one of Canada’s top non-profit employers of choice and be part of a team that values meaningful work, collaboration, and positive change.

Our Vision: A Meaningful Life for All – Relationships, Community, Well-Being
Our Mission: Communicate. Connect. Collaborate.

YSSN is an equal opportunity employer that welcomes applicants from diverse backgrounds and is committed to an accessible, respectful hiring process.