Administrator and Bookeeper

Axxess Industries Inc. is a growing organization focused on delivering quality products and responsive service to our customers and partners. We value collaboration, accountability, and continuous improvement, and we are looking for a detail-oriented team member who thrives in a fast-paced environment.

Position Summary

We are seeking an organized and customer-focused Administrative Coordinator to support daily office operations, logistics, accounting, customer communication, and administrative processes. This role is ideal for someone who enjoys balancing administrative responsibilities with hands-on coordination of shipping and operational activities.

The successful candidate will be highly organized, adaptable, and confident working with Excel, shipping provider’s portals, data entry, and cross-functional communication.

Key Responsibilities

Administrative & Accounting Support

• Answering main phone line and directing calls


• Provide day-to-day administrative support to internal departments


• Support coordination of meetings, correspondence, and office organization


• Maintain accurate customer and operation information within company systems


• Making travel arrangements (hotels, car rentals, flights)


• Timesheet data entry and payroll support


• Purchase order, accounts payable data entry, and accounting support

Shipping & Logistics

• Coordinate incoming and outgoing shipments with carriers and vendors


• Prepare shipping documentation, labels, and packing slips


• Track shipments and assist with resolving shipping discrepancies. Exceptions. or delays


• Obtaining and evaluating shipping quotes for inbound and outbound shipments, ocean and air


• Receiving of materials and supplies


• Communicate with customers and internal teams regarding order and shipment status


• Managing RMA process


• Support inventory and operational processes as required

Customer & Operational Support

• Respond professionally to customer and vendor inquiries


• Work collaboratively with accounting, operations, and sales teams


• Assist with sales order processing, filing, data entry, and document management


• Prepare and maintain records, spreadsheets, and documentation


• Assist with reporting, operational tracking, and process improvements


• Help maintain a positive and professional customer experience

Qualifications & Skills

• Strong Microsoft Excel skills required


• Previous administrative and shipping/logistics experience preferred


• Excellent organizational and multitasking abilities


• Strong written and verbal communication skills


• High attention to detail and accuracy


• Ability to prioritize tasks and work independently


• Positive attitude and willingness to support a team environment


• Experience with ERP systems, project management systems, and QuickBooks is considered an asset


• Previous experience with FedEx shipping software, Canada Border Services Agency an asset

What We Offer

• Competitive compensation


• Collaborative and supportive work environment


• Opportunities for growth and development


• Stable, full-time position within a growing organization

Job Type

• Full-time


• Monday to Friday


• On-site in Kelowna, BC

Apply Today

If you are organized, customer-focused, and enjoy both administrative coordination and operational support, we would love to hear from you.

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As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.