Admissions/Volunteer Coordinator

“How do you live in the moment?”

We are passionate about ‘Making Every Moment Matter™.” We are seeking a candidate that shares our values - a person who has a passion to make a difference, who has a strong moral compass and who has a commitment to teamwork. The ideal candidate is a warm and loving person who makes meaningful connections with those they are caring for.

The Admissions/Volunteer Coordinator reports to the Executive Director and is responsible for providing orientation, informal education, and support to new residents, families, and friends to promote a sense of comfort and well-being, as well as overall empowerment among individuals.

Wage Rate:

The starting wage rate is $25/hour. 

Vacancy:

This is not an existing vacancy and is a new position.

Responsibilities:

• Act as the Home Resident Placement Coordinator


• Communicate with Ontario Health at Home on a daily basis to share available beds


• Complete the admissions application information documentation


• Schedule and conduct tours


• Check residents' rooms prior to move in, coordinate maintenance/housekeeping to ensure the room is ready prior to the Resident arriving


• Exit interviews to be completed with discharged families/residents


• Participate in admission day conference led by Social Work


• Complete residents’ business file by end of admission day


• Contact resident/family prior to admission to ensure that have information gathered to complete the business file as per Genesis


• Work with residents/families on the waiting list to ensure information gathered to complete the business file


• Support families, friends and supporters of people experiencing dementia balancing this with the promotion of a person-centered approach to individuals


• Communicate with Public Guardian and Trustee regarding admission status of new admission and set up payment process


• Ensure collections policy is employed when new admission is not making payment within 3 days of admission.


• Required to understand the nature and meaning of quality indicators used by the Home


• Other duties as assigned and or indicated in the Job Task Inventory

Qualifications:

The qualifications needed to join our family are as follows:

• High School Diploma.


• SSW certification


• Previous experience in a geriatric social-related field is an asset.


• Experience with electronic health records preferred


• Well-developed interpersonal skills and demonstrated ability to interact efficiently and courteously with residents, public, employees, and volunteers.


• Ability to work from the heart and make others smile.


• Display a sense of spontaneity and ability to change the moment positively for people


• Presents a positive approach, not controlling language and actions towards people


• Registered with the college annually.


• Excellent written and verbal communication skills.


• Good organizational skills.


• Second language is an asset.


• To show evidence of being focused on people’s feelings when interacting and knowing how to turn a task into positive social interaction.


• To undertake and meet all legal requirements within a context of promoting individuals’ rights and measuring/reducing elements of risk.


• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one


• As a condition of employment, candidates are required to submit documented results of TB testing (within the last six months or within 14 days upon hire) or a chest X-ray (within the last year), as per Public Health requirements


• Two supervisory references required


• Provide proof of all required vaccines. The Employer strongly recommends to “stay up to date” with the recommended vaccines. Vaccination requirements are subject to changes as determined by the Employer.


• Italian speaking an asset 

What do we offer you?

• Competitive wages


• Employee benefits


• Employee perks


• Employee and Family Assistance Program


• Support for personal and professional growth

We look forward to speaking with you and Making Every Moment Matter™. Although we appreciate all applicants' interest, only those selected for further consideration will be contacted.

As part of our recruitment process, we may use secure, limited AI tools to assist with administrative tasks such as organizing applications or analyzing role alignment. These tools are used solely to support our recruitment team. All hiring decisions are made by people. We are committed to ensuring our hiring practices are equitable, inclusive, and privacy-conscious. Any personal information collected or processed is handled in accordance with the Personal Information Protection and Electronic Act (PIPEDA) and our internal privacy policies.

We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring manager.