Advisor Team & Culture (Maternity Leave Coverage up to 18 months)

Key Responsibilities

Advisory Support

• The Advisor works closely with department leaders on the implementation of T&C priorities and programs including performance, compensation, and talent management.


• Supports and guides departments on Team Member relations and partnering with the Manger T&C on complex issues.


• Develop and facilitate training sessions on Team & Culture policies, procedures and systems.


• Contribute to the development and revision HR policies and procedures to maintain compliance and organizational alignment.


• Support HR programs such as employee engagement, wellness and training initiatives.


• Advise leaders on coaching strategies and recommend appropriate action on discipline or termination.


• Contribute to organization-wide initiatives and special projects as assigned by the Manager, T&C (volunteer & uniform programs etc)

Recruitment and Onboarding

• Lead full-cycle recruitment, ensuring hiring aligns with organizational culture and staffing plans.


• Develop seasonal team member rehire processes to optimize return rates and retention.


• Build community partnerships that raise recruitment visibility and strengthen WinSport's employer brand.


• Develop engaging job postings and advertisements that attract quality candidates.


• Review and oversee requisition approvals in line with organizational budgets and staffing plans.


• Maintain recruitment databases, including job postings, cost tracking and applicant information, and UKG data accuracy after peak hiring periods.


• Coach leaders through the interview, selection and offer process.


• Conduct reference checks, verify credentials, and confirm that onboarding documentation is complete and accurate.


• Deliver a welcoming and well-organized onboarding experience for new and returning team members.


• Stay current on HRIS and UKG capabilities through ongoing training and system review, so the tools are used well and efficiently.

Qualifications

Education

• Post-secondary education in Human Resources, Business or a related field.

Experience

• 3 to 5 years of progressive experience in a human resource advisory or generalist role.

Skills and Knowledge

• Solid understanding of employment legislation and regulatory requirements.


• Proven ability to coach and support leaders on performance and employee relations matters.


• Strong written and verbal communication skills.


• Experience delivering group training or facilitating sessions.


• Experience with UKG HRIS preferred.

Assets

• CHRP or equivalent designation.

WinSport Behaviour Expectations

• Collaboration




• Aligns daily work to shared team and partner goals.


• Addresses breakdowns early, including with external partners.


• Reinforces shared accountability for results.




• Safety




• Sets clear safety expectations on shift.


• Addresses unsafe conditions or behaviours immediately.


• Encourages early reporting without blame.




• Integrity




• Sets clear expectations and follows through consistently.


• Addresses issues early and constructively.


• Applies standards fairly and consistently.




• Sustainability




• Sets and meets clear priorities using available data and operational metrics.


• Addresses inefficiencies and distractions early.


• Adjusts plans to keep teams focused on outcomes.




• Inspiration




• Models standout guest interactions and sets expectations for service and experience.


• Recognizes team members who elevate guest experience.


• Uses guest feedback to improve programs and daily operations.




• Belonging




• Creates inclusive team environments where people feel heard and valued.


• Addresses friction, tension, or exclusion early and respectfully.


• Encourages open, transparent communication.

Working Conditions & Physical Demands:

• Fast-paced work environment, with multiple priorities and deadlines.


• Combination of sitting, standing, and walking throughout the day.


• Occasional evening or weekend work may be required, depending on recruitment events or urgent staffing needs.


• Regular use of office equipment such as computers, telephones, printers, scanners, and photocopiers.