AI Coordinator

The Opportunity.

The AI Coordinator is a hands-on execution role in Isaac's AI Team, sitting within the Technology function alongside the AI Lead. The role keeps the day-to-day program running: tracking initiatives, delivering training, driving adoption, and acting as the first point of contact for AI questions from across the business.

What You'll Do.

Initiative management

• Own the day-to-day tracking of AI initiatives across Isaac's five delivery pipelines

• Keep the initiative board current and flag items that are stalling

• Triage incoming requests from the business and route them to the right pipeline with a clear owner and priority

• Surface decisions to the AI Lead before they become blockers

Education and training delivery

• Build and deliver the AI 101 curriculum covering common day-to-day use cases

• Develop additional training as adoption grows, including token-efficiency content

• Manage the weekly AI Newsletter: curate updates on tools, policy changes, and best practices

• Track skills audit data and feed it into the training roadmap with the AI Lead and L&D team

Adoption and engagement

• Support the AI adoption campaign: run review days, build AI champions content, produce how-to guides for front-office activities

• Identify teams underusing the tools and work with them to find a practical starting point

• Coordinate with sector leads and Head Office departments to get comms to the right people

Tool and vendor support

• Maintain the repository of approved AI tools and best practices

• Support the ongoing market scan: track new tools and summarize what they do

• Onboard vetted tools: write access guides, communicate changes to staff, keep the inventory current

• Act as first point of contact for staff questions about which tools to use and how

Triage and governance operations

• Run the incoming triage process for AI requests, apply the current policy, and communicate outcomes

• Keep financial tracking for the AI initiative current and contribute to Steering Group reporting

Diagnostic and data support

• Support day-in-the-life studies and the AI skills audit: collect, organize, and summarize findings

• Assist project teams applying AI on active client work within Isaac's data policy

What You Bring.

• University degree in Computer Science, Engineering, Data Science, Business or related discipline

• 2–3 years of experience in a coordination, program/project support, operations, or similar execution-focused role

• Hands-on familiarity with everyday AI tools (e.g., ChatGPT, Copilot, Claude) and genuine curiosity about how they get adopted in a business setting

• Comfortable working with data in spreadsheets including organizing, cleaning, and summarizing information from multiple sources

• Strong written communication skills and comfortable producing guides, newsletters, and training materials for a non-technical audience

• Experience building clear, well-organized slide decks (PowerPoint or similar)

• Highly organized, proactive, and comfortable being the point person others come to with questions

• Confident presenting to and communicating with people at all levels, including senior stakeholders

Why work for us?

• We offer competitive pay with a clear path to partner

• We offer a future fund bonus of 2–4% on top of your compensation, which you can use however you choose.

• You can enjoy 25 days paid vacation

• You’ll do really meaningful work that makes a strong impact for our clients

• You’ll have the opportunity for rapid learning and career growth with our training and development programs

• You’ll work with amazing people who genuinely love to spend time together

• You’ll get to partake in really fun company sponsored activities & trips

• No weekend work

• We offer a comprehensive benefits package 100% covered by Isaac

• We’ve been named #1 Best Workplace in Canada by Great Place to Work® for companies with under 100 employees (2022)

• We’ve been named Top 10 Best Workplace in Canada by Great Place to Work® 9 out of the last 10 years and recognized for Best Workplace for Mental Health, Inclusion and Young Talent

Life at Isaac.

We push ourselves, in all aspects of our lives. You will be given a lot of responsibility early on in your career. You will be challenged beyond your comfort zone, but we’ll be there to support you - every step of the way. We value work-life balance, and part of this is a rule that we don’t work on weekends. As of 6pm on Friday, your only job is to make the most of the weekend.

Additional Information.

At Isaac our business is delivered by our people, and we are proud to say that we are an equal opportunity workplace that doesn’t discriminate in employment on the basis of any protected grounds. Including, but not limited to, age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status (including single status), gender identity, gender expression, sex (including pregnancy and breast feeding), and sexual orientation. If you need assistance or an accommodation due to a disability please contact us.

This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference.

Every application is reviewed by a member of our Talent team, and all decisions throughout the process are made by humans.

Learn more about the Isaac Operations and the work we do by checking out our Instagram @isaacoperations.