Analyst, Operations (Commercial Insurance)

The Opportunity

This role is responsible for driving operational excellence and business performance within Commercial Insurance. The successful candidate will provide strategic analysis and reporting to support informed decision-making, monitor business results against budgets and forecasts, identify key trends and performance drivers, and deliver actionable insights to stakeholders across the organization. The position plays a key role in developing and reporting on KPIs, enhancing operational effectiveness, and preparing executive-level performance reporting for senior leadership, the Board of Directors, investors, regulators, and auditors. Strong analytical, financial, and stakeholder management skills are essential to support business planning, performance measurement, and continuous improvement initiatives.

What to Expect

• Provide strategic analysis and recommendations to support Commercial Insurance performance and business objectives. 
• Drive alignment and execution of operational initiatives across head office, regions, segments, and RPC business lines. 
• Analyze operating results, identifying key trends, risks, and performance variances. 
• Monitor production results against budgets, forecasts, and business targets. 
• Develop, track, and report on key performance indicators (KPIs). 
• Deliver weekly, monthly, and quarterly performance insights to stakeholders and leadership teams. 
• Support business planning and operational effectiveness through data-driven decision-making. 
• Prepare executive-level business performance reporting for senior management, Board of Directors, investors, regulators, and auditors.

What you Bring

• University degree in Math/Statistics, Applied Science, Business, or a related program.
• Property & Casualty (P&C) insurance experience as an asset.
• Proficiency in the Microsoft Office Suite is a must-have.
• Advanced skills in Excel and PowerQuery, related work experience using Tableau for dashboard creation and trend identification, and prior work experience with GCP BigQuery.
• Ability to use data to help inform decisions from the perspective of management and other internal stakeholders.

Salary Range: $51,300-$94,400