Assistant Day Concierge

The Assistant Day Concierge will assist the Concierge team in the delivery of the highest levels of customer service to all residents and their guests at Regent's Crescent. They will need to have a strong passion for delivering great service in a professional manner and be able to work well under pressure.

They will greet residents and their guests upon arrival and assist with all calls and emails to the concierge desk, and residential deliveries. They will assist with ad-hoc resident requests such as transportation bookings, restaurant bookings, theatre bookings and dry-cleaning requests. They will refer any significant lifestyle requests to the Concierge to assist.

Requirements:

• Fluent in English


• Previous experience in a similar role within a luxury fast paced environment


• Attentive and proactive


• Passionate about delivering service excellence


• Experience dealing with high net worth clients


• Good knowledge of the central London area and surrounding local area


• Wear correct uniform at all times and maintain impeccable standards of appearance, personal hygiene, behaviour and discipline


• Eligible to work in the UK


• Clean UK or EU driving licence to assist with Valet service, if required  

About Rhodium

Rhodium was established to solely focus on the new build super prime residential market in London. Identifying a gap in the property management industry, Rhodium has created a unique business model not based on scale which provides a level of continuity and focus for each scheme we manage.

Part owned by the Monaco Royal Family, Rhodium has a completely unique understanding of the Ultra High Net Worth Individual, how they live and operate within their homes. Rhodium has a contracted portfolio of £12bn across forty schemes and is involved with some of London’s most prestigious developments and clients.

Each scheme we manage has been individually selected to preserve our brand and ensure we only manage developments of the highest calibre. Discretion, integrity, and transparency transcends through our entire organisation. We truly believe there is no other company that can match our desire and intent to perform at this level.