Assistant General Manager - Chuck's Steakhouse

We’re seeking an Assistant General Manager to join us at Chuck's Steakhouse! Banff’s most luxe restaurant, Chuck’s features an exclusive collection of the highest quality, locally sourced Alberta beef served up in a stylish ranch-inspired dining room with panoramic mountain views. Our in-house dry aged, 100% Alberta beef is grilled over hardwood and mesquite, then finished to perfection under an 1800-degree broiler. Chuck's Steakhouse is the true Alberta beef experience. Want to know more? Check us out here: https://www.chuckssteakhouse.ca/

Assistant General Manager

The Assistant General Manager contributes to the success of Banff Hospitality Collective by participating in the management of the daily operations of the restaurant, including management of all employees in conjunction with the General Manager. In addition, they assist with inventory and ordering of liquor and supplies, optimize profits and ensure that guests have had an experience which lives up to the company values. They work closely with the culinary team and participate in decisions with the BHC executive team.

We Love Perks! This Position Includes:

• Great salaries, achievable bonus programs + tips
• 50% off food, bottles of wine & sake for yourself + a guest at all BHC venues
• Learning & Development allowance
• Cell phone allowance
• Extended health benefits with premiums completely paid for by BHC after 3 months
• RRSP matching program after 3 months
• Short Term & Long Term Disability coverage after 3 months
• Paid vacation + statutory holidays
• Paid community volunteer time
• Affordable manager housing may be available

What You’ll Do:

• Oversee all areas of the venue and make quick, effective decisions on the fly
• Manage costs (food, beverage, labour, supplies) while maximizing sales
• Complete financial and payroll-related admin tasks accurately and on time
• Maintain high standards for cleanliness, food safety, and overall compliance
• Uphold brand standards and lead by example
• Foster a supportive team environment and handle guest concerns with care
• Actively participate in team planning meetings and contribute to long-term goals

What You Have:

• 2+ years of experience in the food and beverage industry
• ProServe certification required; WSET certification is a bonus
• Strong communication skills and a collaborative, team-first mindset
• Ability to utilize and train others on various tech systems
• A natural relationship builder who thrives in a people-first environment
• Understands the value of workplace culture and clear, respectful communication
• Open-minded, diplomatic, and professional in all interactions
• Flexible schedule required
  

Banff Hospitality Collective is: Balkan Restaurant | Chuck's Steakhouse | High Rollers | Magpie & Stump | Park Distillery Restaurant & Bar | The Bear Street Tavern | The Bison Restaurant + Terrace | The Eddie Burger Bar | The Maple Leaf Grill and Lounge | Three Bears Brewery & Restaurant | Hello Sunshine | Lupo Italian | Bluebird Restaurant | Banff Park Ranch | Pizzeria Sophia | Are you ready to join us at Banff’s most iconic and popular downtown restaurants?

BHC is an equal opportunity employer. We are committed to employing a diverse workforce and value applicants with a diverse range of skills, experiences and competencies, and encourage all qualified individuals to apply. If you are invited to participate in the hiring process and require an accommodation request, please let us know in advance by responding to the invite email.

Applicants must be legally eligible to work in Canada.