Assistant Manager Long Term Care Support Services (86433-001)

Grow your career with a company that shares your passion! Our Health & Care Division has an exciting new opportunity to join the Sodexo team as our next Assistant Manager located in Calgary, AB.

Salary: $59,000 - $69,000

At Sodexo, we do more than support healthcare - we help shape it. From retail food service and patient nutrition to environmental services and facilities management, our teams work behind the scenes to create safe, welcoming, and healing environments.

Our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

In your new role as our Assistant Manager at our site, you will lead and direct our culinary and housekeeping team through their daily activities, supporting the General Manager.  You will drive a strong safety culture as well as lead a customer service focused team. 

• Management/Supervision of Services and/or Projects: Directs the daily activities or Food or Soft service in-unit; ensures the work/projects are completed on time, within budget, and at required standards. Regularly inspects and audits work. The Manager assigns resources, including labour, materials, and equipment, to optimize project efficiency and effectiveness.

• Client/Customer Service: Supervises/schedules the work of a single large team or multiple teams of workers, semi-skilled and/or skilled workers who perform dissimilar/specialized work.  Plans and prioritizes team’s work to meet client service delivery needs and manages complex schedules/plans.  Conducts routine costing analysis to support service delivery needs, and manages complex schedules/plans.  Ensures required reporting/logs are maintained according to client/corporate/regulatory body standards.  Accountable for quality/safety of variable /specialized skilled work performed by the team. May manage special projects/events.  May conduct self-directed high complexity skilled work according to schedules/plans.

• Continuous Improvement: Recommends and develops functional area procedure and process and service delivery change/improvements, and provides input to the development/improvement of policies. Manages/delivers functional area continuous improvement initiatives.  Promotes innovation/continuous improvement within own functional area.

• HR-Related Administration: The manager participates and assists in recruitment, selection, hiring, and onboarding, and may deliver approved disciplinary or termination actions.  Assesses the performance of team members, offering feedback and guidance to support individual growth.

• Safety & Risk Management: Accountable for ensuring functional areas and vendors/suppliers’ adherence to risk management/safety practices/procedures/policies and safety issues are identified/reported.  Ensure proactive identification, reporting, and resolution of function-specific risks and safety issues.  Supervises root cause analysis process and provides corrective action recommendations.   Emergency/Incident Management: identifies technical/safety emergencies and follows proces and procedures for containment and/ornotification.  Provide input to emergency/contingency plans.  Supervises emergency response for functional area.

• Post-secondary education in food/nutrition, business, hospitality, or related fields. Equivalent education and experience may be considered.
• 2 years experience in food / nutrition / soft or a related technical field.
• 1 year of supervisory or managerial experience
• CSNM Designation is a very strong asset
• Intermediate level proficiency in MS Office suite (Excel, Work, PPT)
• Strong communication skills, written, verbal, and interpersonal
• Strong organizational, problem solving and multi-tasking skills
• Strong people management and customer relationship skills
• Proven experience and success in the hospitality service industry

What Makes Sodexo Different: 

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong  in a company that allows you to act with purpose and thrive in your own way. In addition, we offer: 

• Flexible work environment   
• Competitive compensation & great employee benefits  
• Training and development programs   
• Countless opportunities for growth   
• Corporate responsibility & sustainability   
• An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards here 
• And so much more!      

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.   

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.   

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment. 

Thank you for your interest in Sodexo. 

Please note that only those candidates under consideration will be contacted.  

Curious to learn more? Discover why Sodexo is more than just a job - follow us on social! 

Instagram: @SodexoCanada 

LinkedIn: Sodexo Canada Careers 

Facebook: Sodexo Canada 

SodexoSJS