Assistant Manager, Retail Credit

**Posting Deadline: Please submit your application by 11:59 PM PST, September 17, 2026**

Position Type: Temporary

Duration: Approximately eighteen (18) months

Together, Let’s Do Great Things!

We're a financial services co-operative with an expansive reach on Vancouver Island, the Gulf and Discovery islands and North Central BC. Joining us is your chance to work, and do good, locally. We are looking for an Assistant Manager, Retail Credit, so if you’re passionate about improving people’s financial health and have proven experience with mortgage and personal lending, procedural training, providing policy interpretation, and assisting with more complicated credit applications, we’d like to hear from you.

What’s the role?

As an Assistant Manager, Retail Credit, you will support the branch network, Relationship Centre, Mobile Mortgage and Broker Centre teams by using knowledge and expertise to meet work-unit objectives to ensure that Coastal Community has a balanced portfolio of member loans while adjudicating, advising, and training on all lending products according to applicable policies and procedures. You will provide audit functions to ensure compliance with policies and procedures for retail credit and you will ensure appropriate levels and risk controls are in place to monitor staff and related party portfolios. The Assistant Manager, Retail Credit will excel at analyzing information received from credit applications and credit reporting agencies to make prudent credit decisions that support Coastal Community's vision to be the leaders in building relationships that improve financial health, enrich people’s lives and build healthier communities.

What are we looking for?

• Successful completion of a Bachelor’s Degree or Diploma requiring 3-4 years of full-time study or equivalent combination of education and experience;


• Successful completion of CUIC 210 - Credit Union Consumer and Residential Mortgage Lending;


• 6-9 years of progressive financial experience;


• 4-6 years of mortgage and personal lending experience with lending limits;
  


• A comprehensive understanding of insured lending programs (i.e. CMHC/Genworth);


• Thorough understanding of credit union operations, principles, and values.

Ideally, you are a flexible, collaborative team player with:

• An up-to-date knowledge of market conditions; 


• Advanced knowledge of industry-standard underwriting practices


• Ability to review business financials to interpret for evaluation of overall credit risk; 


• A solid understanding of the competitive environment in the financial marketplace, and local communities within the region;


• Proven social networking skills and an ability to connect with individuals inside and outside the organization;


• Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions and resolutions.

If you’re an approachable problem solver who embraces self-development and life-long learning, you’ll be a great fit with us.

What we offer you:

• Competitive salary


• A comprehensive benefits package including MSP, dental, and extended healthcare


• Employer paid RRSP benefit


• Ongoing support for education and career development

Who are we?

Established in 1946, Coastal Community Credit Union puts people's needs first and invests in communities across Vancouver Island, the Discovery and Gulf Islands, and in North Central BC.  We’re proud of the legacy we’ve built and the things that make us who we are:

• We’re 100% member-owned, with all decisions made locally—right here in BC.


• We’re a growing organization with $5.6 billion in assets under management.


• Coastal Community helps improve the financial health of over 110,000 members as well as insurance and wealth clients through our 32 branches, 19 insurance offices, our business centres, plus our wide range of online and digital services.


• We believe in making meaningful contributions to the communities we call home through grants, education awards, sponsorships, and fundraising.

At Coastal Community we are dedicated to serving our local community by prioritizing diversity, equality, inclusion, and supporting a sense of belonging for all. We value every individual’s unique experience and perspective. As a result, we empower individuals to achieve their financial goals, enrich lives, and build healthier communities.

Embarking on a journey with Coastal Community means joining an exceptional team, engaging in meaningful work, and enjoying fulfilling experiences along the way. We take pride in offering a comprehensive total rewards package and a workplace culture that’s second to none. This includes a commitment to work/life balance, a substantial extended benefits package, an impressive 11.75% employer-paid RRSP contribution, investments in your education and training, banking perks, and so much more! Join us and be part of a community that values your growth and success!

Career Band Range (Annual Salary) - $72,535.00 to $85,322.00

The posted salary range is designed to reflect a broad career band, encompassing a variety of roles within our organization and serves as a general guideline. Your final compensation will be tailored to your unique skills, experience, and the responsibilities of the role.

If this role resonates with your passion and skills, we would love to hear from you!