Associate III

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The successful individual will leverage their proficiency in retail to… 

Hosting: 

Give our guests the warmest welcome, always exuding confidence and proper etiquette. 

Able to develop long-term relationships with our guests by asking the most interesting questions, dancing the muse moves, suggesting outreach events ideas. 

Team Building: 

Demonstrate ability to work as part of a team atmosphere. 

Able to receive and give feedback in an honest and genuine manner. 

Celebrate fellow muse’s successes. 

Styling & Curating: 

Know and be able to communicate the kate spade new york aesthetic. 

Ability to story tell and use product knowledge to connect with our guests. 

Lead and inspire with your own impeccable style, always bringing your best look to work. 

Have the ability to spot and talk about products. 

Continuously work to keep the stockroom and shop spotless. 

Business Smarts: 

Understand the product landscape across all merchandise categories. 

Ability to multitask like a pro, from operational tasks or cleaning the shop floor to processing POS transactions (a dull moment is hard to come by). 

Share ideas and feedback with the team. 

The accomplished individual will possess... 

Professional selling skills and exceptional interpersonal skills 

Prior luxury goods experience preferred 

Proactive ability to multi-task and prioritize 

Works well in a team environment 

An outstanding professional will have... 

Physical Requirements… 

Available to work store schedule, as needed, including evenings and weekends 

Standing for extended periods of time 

Able to safely lift boxes up to 40 pounds 

Comfortable climbing ladders 

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.