Associate, Property Manager - Moncton NB

Opportunity

About Pier 4

At Pier 4 we have ambitious goals around growing our business. We have been recognized by the Globe & Mail Report on Business as one of Canada’s Top Growing Companies for 2024 & 2025 and we are a certified Great Place to Work.  We are looking for an Associate, Property Manager, who wants to be a part of our team and our exciting journey. 

We offer a total compensation and benefits package to help with your needs today and build for your future tomorrow. Pier 4 values diversity and is committed to equal opportunity. At Pier 4, success is about more than having a healthy bottom line and we are committed to making Pier 4 an amazing and unique place to work for each member of our team.

The Associate, Property Manager is accountable for all aspects of the property's operation  while consistently providing residents, vendors and employees with the highest quality of service and support.

Responsibilities

Reporting to the Regional Property Manager, responsibilities include but are not limited to overseeing operations, vendor/trades relationships, on-call support 24/7 for emergencies, resident relations for multiple sites in Moncton NB and/or as may be required. The Associate, Property Manager will be expected to travel to our properties in Moncton NB and work out of the company office in Moncton NB.

• Manage rent collections, late notices and posting rents.


• Manage maintenance requirements.


• Conduct weekly inspection of properties and prepare a summary report of the property activity, conditions observed and traffic.


• Travel between sites as required.


• Assist with monthly financials for the property ie) reporting and explanation of variances.


• Walk the property regularly and inspect for cleanliness and curb appeal.


• Prepare recommendations for improvement and change for discussion with Regional Property Manager.


• Process rental applications, renewals, and credit verifications.


• Prepare and submit documents relating to various affordable housing agencies and rent assistance programs.


• Maintain accurate records of all community transactions (i.e., rent rolls, delinquency reports, move-ins/move-outs, etc.).


• Negotiate and coordinate services/contracts with the operation of the property.


• Participate in training seminars as requested.


• Must be organized, efficient, can prioritize, have excellent follow-up and outstanding interpersonal and communication skills.


• Market, advertise and show apartments when notice is given.


• Develop and foster positive relationships with co-workers, Vendors and Residents.


• Ensure proactive timely resolution of all co-worker, Vendor or Resident concerns.


• Professionally and courteously handle all Resident inquiries, feedback, complaints or concerns.


• Ensure a high level of Resident satisfaction is achieved.


• Promote a strong sense of community.


• Be accessible in person or by phone while on call to provide essential service in emergency situations (fire, flood, injury) as they arise or occur.


• Be fully aware and cognizant of fire and life safety procedures and execute on them in the event of any emergency.

Education, Qualification and Experience

• Minimum of 2 years residential property management experience.


• Ability to accurately listen, understand and respond to issues appropriately.


• High attention to detail and accuracy is critical.


• Exceptionally organized and detail oriented with a strong ability to prioritize and multi-task.


• Strong interpersonal and oral communication skills.


• Valid Drivers License and access to vehicle.


• Able to work both independently and comfortably as part of a team.


• Aptitude for working in a deadline-oriented environment.


• Commitment to discretion and confidentiality.


• Experience using Yardi software.


• Knowledge of the Landlord Tenant Act.


• Degree/diploma and/or an equivalent combination of education and/or experience.