Associate Registrar

Job Description

Posted Thursday, January 18, 2024 at 5:00 AM

LaSalle College Vancouver is part of the LCI Education Network which is present on 5 continents and has 23 post-secondary campuses and approximately 3,000 employees who support more than 17,000 students worldwide each year. From one country to the next, LCI Education favors the harmonization of its programs, which makes for greater flexibility, better control over the quality of its services, and deeper respect towards the various cultures it works with.

LaSalle College Vancouver offers a variety of design-based programs that respond to professional demands. Thanks to our reputation and continuous industry involvement, our experienced and dynamic teachers are passionate about providing world class instruction – both theoretical and practical – to our students.

Associate Registrar

LaSalle College Vancouver is part of the LCI Education Network which is present on five continents and has 23 post-secondary campuses and approximately 2,000 employees who support more than 20,000 students worldwide each year. From one country to the next, LCI Education favors the harmonization of its programs, which makes for greater flexibility, better control over the quality of its services, and deeper respect towards the various cultures it works with.

LaSalle College Vancouver offers a variety of creative arts-based programs that respond to professional demands. Thanks to our reputation and continuous industry involvement, our experienced and dynamic teachers are passionate about providing world class instruction - both theoretical and practical - to our students.

Position Summary:

The ideal candidate profile for this position is someone who thrives in a dynamic, fast paced and changing environment; enjoys a challenge; loves to solve problems and create new solutions; possesses a strong customer service focus and a “can do” attitude; and, instinctively knows who his or her target audience is and how to effectively “speak” to that demographic.

Reporting to the Registrar, the Associate Registrar is responsible for all student academic and attendance record keeping. This includes compiling, maintaining, and tracking student academic information and records for internal and external analysis and/or use. This position acts as the central records facilitator for permanent academic information on current and prior students. The Associate Registrar shares the responsibility for the successful enrollment and persistence of both online and on ground students.

Key Job Responsibilities:

• Maintain student’s academic and attendance records in accordance with regulatory requirements and internal procedures, ensuring accuracy, integrity, and confidentiality of information.
• Assist with and help to coordinate quarterly registration and clearance activities.
• Interact with Program Directors/Academic Advisors to ensure students are properly enrolled.
• Promote student success through data management, ensuring this information is compiled and distributed in a timely and accurate manner as needed.
• Continue to improve the timeliness of information processing through effective system management, staff development, and interdepartmental communication for internal and external constituencies. This includes using technology effectively and proposing new solutions and processes relevant to the role.
• Ensure the academic policies are complied with consistently.
• Ensure compliance for graduation requirements.
• Participate in all aspects of the transfer credit process and assist Registrar in the creation and/or maintenance of appropriate processes for the formal articulation of transfer credit.
• Assist with on-line programs as needed.
• Work collaboratively with other departments and their team members/managers
• Assist the Registrar with other functions as necessary and participate in projects that support innovation and efficiency for the Office of the Registrar.
• Participate in college events (orientation, convocation), on committees and other related liaison activities.
• Ability to recognize and maintain the confidentiality of sensitive personal and operational information.
• Other related duties as assigned.

Key Relationships:

• Chief Academic Officer
• Campus Director
• Registrar
• Director of Admissions
• Program Directors
• Faculty

Job Requirements:

Knowledge :

• Bachelor’s Degree required.
• At least three years of related experience working in preferably a private post-secondary institution.
• Knowledge of student study permit regulations.

Skills :

• Excellent written and verbal communication skills.
• Strong interpersonal skills with both peer and student populations.
• Excellent organizational, administrative, and problem-solving skills with superior attention to detail and accuracy.
• Strong computer skills and proficiency with Microsoft Office.
• Experience with CRM systems and databases preferred.

Abilities and Attributes :

• Work effectively as a team member to ensure that departmental goals are met.
• Ability to understand the school revenue process, and compile and disseminate data as it relates to enrollment.
• Ability to comply with regulatory requirements with respect to student academic records and other documentation.

Benefits Offered:

• International company established for over 60 years;

• Constantly growing network;

• Group insurance, including EAP and telemedicine;

• Health and wellness program;

All employees at LaSalle College Vancouver are defined by key attributes which we value. These key attributes are: action oriented, innovative/creative, resourceful, respects peoples’ individuality and differences, engaging/effective communicator, committed to sharing knowledge and best practices, have a global perspective, embraces change, client/customer focused, and resilient.