Auto Insurance Advisor

About
The Client:

The
Opportunity:

This role is a strong opportunity for someone who enjoys customer service, is comfortable speaking with people, and is interested in building a career within the insurance industry. Unlike traditional sales roles, there is no cold calling required, as clients are already coming to you.

Requirements

You are organized, willing to learn, and able to follow processes accurately. This role would be a great fit for someone who wants to build their confidence in insurance, grow within a stable organization, and be part of a supportive local team.

Responsibilities:

• Support clients with auto insurance quotes, policy changes, renewals, and general inquiries

• Provide professional and timely service to clients by phone, email, and in person

• Review client information and help identify appropriate coverage options

• Process updates and maintain accurate client records

• Respond to client questions and resolve concerns in a professional manner

• Support the growth and retention of an existing client base

• Identify opportunities to connect clients with additional products or services when appropriate

• Complete front-line risk assessments in line with underwriting guidelines

• Contribute to individual and team goals

• Maintain strict confidentiality of client financial and personal information

Qualifications:

• Previous customer service, administrative, or sales experience preferred

• Strong communication and interpersonal skills

• Comfortable working in a client-facing environment

• Strong attention to detail and accuracy

• Comfortable learning new systems and following established processes

• General Insurance License, or willingness to obtain within required timeline

• Strong organizational and time management skills

• Positive, team-oriented mindset

• Legally eligible to work in Canada

• Ability to successfully complete criminal and financial background checks

Benefits

• Base salary starting at approximately $45,000 annually

• Bonus/commission earning potential

• Comprehensive benefits package, including health and dental

• Health spending account

• Vacation package

• Monday–Friday schedule

• In-office position based in Gander, Newfoundland