Bartender - Restaurant

Company : Coast Hotels

Job Type : Full Time

Nanaimo, British Columbia

Number of Applicants

:

000+

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Job Description - Bartender - Restaurant

The Bartender will contribute to the overall success of the hotel by providing superior guest service and upholding quality standards for Coast Hotels' food & beverage operations. Responsibilities:

Provides customer service by pouring all drinks as per industry standards, maintaining full product knowledge, up selling and promoting specials, taking, relaying, and serving food and/or beverage orders, providing food and/or beverage product knowledge,

Acts as an Ambassador for Coast including greeting guests, making them feel welcome, and handling inquiries related to area of specialty

Handles cash, cheques, credit and debit card transactions in accordance with hotel policies; verifies all credit cards and room charges,

Checks on guest satisfaction and follows up on requests where possible and appropriate

Ensures the safety and security of the property, the ambassadors, and guests when completing tasks

Stocks supplies and maintains inventory levels

Demonstrates a customer service attitude with internal/external contacts

Ensures opening and closing duties are performed, ensures the bar is neat and clean, and balances monies and charges.

Adheres to quality and industry standards

Other duties as required

Skills/Knowledge/Experience:

Secondary school diploma

Industry-specific certifications such as FOODSAFE and Serving It Right

Hepatitis A vaccination is recommended

Professional attitude and appearance

Excellent communication, interpersonal, and customer service skills

Ability to multi-task with a high attention to detail

Ability to work as part of a team and independently

Strong time management and organizational skills

Knowledge of health and safety regulations

Ability to work in a fast-paced, customer service-oriented environment

Exemplifies Coast’s core values and enjoys working in a culture of accountabilit

1-year experience in a similar position

Workplace Hazardous Materials Information System (WHMIS) training an asset

Squirrel experience an asset

Cash handling experience an asset

Knowledge of the products and facility in area of expertise

Industry-specific certifications such as Bartender emerit an asset

Able to work a flexible schedule, which includes evenings, weekends and holidays

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