BDC Lead Coordinator

Friday, May 31, 2024

The Jim Pattison Auto Grouphas a new opportunity for a BDC Lead Coordinator to join our centralized internet team! We are seeking a motivated and experienced Coordinator to join our team and drive our Business Development Center to new heights.

• We have unlimited opportunities for growth and development.
• Exclusive access to vendor promotions, offers and purchase programs.
• Recognition and rewards program.
• Amazing colleagues, great working environment, and a team building culture!

A day in the life…

Your day begins with promptly handling phone calls and internet inquiries from potential and current customers. You skillfully schedule sales and service appointments, balancing customer needs with dealership capacity. Accurate and timely updates to the CRM system are routine. After customer visits, you follow up to ensure satisfaction and address any concerns. Collaboration with sales and service teams ensures a seamless customer experience. Generating and managing leads through phone, email, and social media, you provide exceptional customer service by addressing inquiries and feedback promptly. Continuous learning through training keeps you updated on industry trends and dealership processes, making each day dynamic and rewarding.

What we look for...

• Previous customer service experience is an asset.
• High school diploma or equivalent required.
• Advanced proficiency with Microsoft Office Suite.
• Driver’s license in good standing and a clean driver’s abstract is required.

We would like to thank all applicants for their interest in this exciting opportunity; however, only those selected for an interview will be contacted directly.

• Jim Pattison Auto Group, 15393 Guildford Drive, Surrey, British Columbia, Canada