Behaviour Support Worker

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Union: Non-Union

Number of vacancies: 1

New or Replacement Position: New

Site: Toronto Western Hospital

Department: Center for Mental Health

Reports to: Manager

Salary Range: $27.56 - $34.45 per hour

Hours: 37.5 hours per week

Shifts: Days

Status: Permanent Full-Time

Closing Date: March 25, 2026

The Behaviour Support Worker is a member of a multidisciplinary Behavior Support Service (BSS) team, whose role is to help older adults with responsive behaviours have a successful discharge from acute care settings. The Behaviour Support Worker will travel between hospital sites and provide support to facilities within the BSP catchment area.

Duties

• Collecting patient behaviour information through direct observation, caregiver and support interviews and other standardized assessments
• Working collaboratively with the BSS Mental Health Clinicians on the team to contribute to a behavioural care plan
• Implementing behavior support strategies with patients
• Keeping accurate clinical and operational records, as per policy
• Providing education and support to care teams
• Providing transitional support to LTCHs.

• Completion of a 2 year community college program in behaviour sciences, mental health studies, social service worker, gerontology or recognized equivalent
• One (1) year related practical experience supporting patients in LTCH, acute care and/or mental health care setting
• Completion of P.I.E.C.E.S., GPA, U-FIRST and Dementiability training considered an asset.
• Knowledge of applicable LTCH, mental health and hospital legislation and policies.
• Sound understanding of and commitment to the principles of the Behavioural Supports Ontario Project.
• First Aid and CPR certification
• Excellent organizational and time management skills
• Excellent interpersonal and communication skills
• Exercises initiative, flexibility and good judgement with competing priorities
• Ability to produce high quality work in accordance with Hospital standards
• Ability to work well under pressure
• Ability to use good judgment in assessing difficult situations
• Access to a reliable vehicle and valid driver's license, an asset
• Eligibility for membership in relevant associations/professional organization considered an asset

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.