Benefits Delivery Consultant

What is the opportunity?

RBC offers an exciting role as a Benefits Delivery Consultant. In this role you will administer strategic decisions and supervise the day-to-day affairs of a group’s benefits programs including valuation/reconciliation, various testing/analysis, and required reporting. You will apply complete knowledge, skills, and practices to perform assignments.

What will you do?

• Maintain and validate plan records to include census, contributions, claims, reimbursements, investments, insurance and other plan data as well as ongoing valuation, calculation and reconciliation of plan assets.

• Perform plan testing to include qualification, discrimination and stress testing, as well as plan reporting in accordance with plan changes and requirements.

• Provide high level of customer service to benefit plan participants and service providers by responding to calls and facilitating requests addressing plan provisions, benefits, coverage elections, premium deductions and refunds, information updates, changes, etc.

• Handle complex calculations, inquiries and issues, and contribute to overall plan design/selection and continual improvement.

• Help to evaluate and refine benefits processes; participate in the implementation of new or enhanced benefits programs.

• Execute and support program recommendations with fact-based analysis to advance benefits strategies, ensuring programs are aligned with business objectives and HR strategy.

• Support the development, design and financial management of benefit programs, including annual monitoring and obtaining of approvals for implementation of changes in the programs for active and retired employees.

What do you need to succeed?

Must have:

• 5 years experience in a Benefit Administration role, knowledge of benefits policies, practices, and related governance and legislation.

• CEBS or CHRP and related human resource experience.

• Excellent technical skills in Excel including VLookup, Pivot Tables.

• Statistical experience, data analysis, data management, planned reporting, reconciliation, escalations and investigations.

• Demonstrated ability in written and oral communication skills along with strong presentation skills.

• Strong organizational and time management capabilities.

• Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines simultaneously.

• Highly organized with strong attention to detail.

Nice-to-have: 

• SAP, Workday, Service Now, BenPlus, BenFlex experience would be an asset.

• 2+ years Retiree Benefits administration experience is an asset.

• Bilingual in French would also be an asset.

What’s in it for you?

We thrive on the challenge to be our best, develop progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• A world-class training program in financial services.

• Flexible work/life balance options.

• Opportunities to do challenging work.

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.