Bilingual Contract Analyst

Nature & Scope of Position

This role will be accountable for managing and executing contract and price strategies across all businesses at CHS for individual/SSO/ GPO/Distributor contracts in Quebec.  The successful candidate will deliver contract excellence using performance analytics, dashboards and process improvements to drive efficiencies and support business initiatives.

General Duties & Responsibilities

• Responsible for Contract Life Cycle Management (LCM) for contracts/pricing agreements for all customers in Quebec


• Manage Contract Expirations and Individual/SSO/GPO/Distributor Contract Amendments, etc. including all contracting (new and renewals)


• Lead analytics and contract needs for Individual/SSO/GPO/Distributor contracts and pricing


• Manage KPI for price renewal activities and its financial impact to CHS


• Collaborate with Marketing, Legal, Finance, and Field Sales to both strategically and tactically manage contracting needs


• Enforce the team’s adherence to ICU Medical policies by promoting, developing and monitoring Standard Operating Procedures


• Identify and pursue projects to enhance contracting and operational efficiencies


• Work on special projects as assigned


• Participate in contract strategy meetings to identify issues and client requirements, pricing discussions, and provide input on timelines and deliverables.


• Provide customer-facing contract sales report, as applicable


• Review contractual performance of both parties to ensure compliance with terms and to identify conflicts or changes requiring resolution at contract renewal.


• Investigate pricing discrepancies to determine root cause and implement corrective action to reduce repeat escalations

Knowledge, Experience & Education

• Significant knowledge base in and experience with the medical device business, Customer base, and GPO landscape


• Bachelor’s degree in business, healthcare management or related field preferred.


• Minimum 3 years work experience in a contract management role, such as purchasing, contracting and/or pricing management


• Ability to thrive in a high volume, fast-paced environment

• Strong analytical and problem solving skills with attention to detail and concern for data accuracy


• Strong negotiation and interpersonal skills required


• Excel at managing competing priorities  and juggle multiple projects simultaneously

• Professional, self-motivated and self-sufficient in approach to work, with solid interpersonal skills and ability to work within a team environment


• Strong organizational and time-management skills


• Ability to build and maintain positive and effective relationships with others

Language Skills

• Must be proficient in written & spoken English and Canadian French

• Strong verbal and written skills, and ability to convey complex information in a way that others can readily follow

Technical Skills

• Working knowledge of MS Office suite (Outlook, Word, Power Point, etc.) including advanced Excel functionality. (formulas, data search, pivot tables, etc.)

• Proficiency in utilizing and interpreting financial models and analyses


• Ability to systematically analyze complex problems, draw relevant conclusions and implement appropriate solutions


• Working experience in Microsoft Dynamics 365 an asset

Salary Range - $68K- 70K per year

Medical/Dental/Drug/Vision Benefit Plans available immediately!

Location: In-person at our Oakville office