Bilingual Customer Service Representative (English/Spanish) - Get Hired Fast

We are looking for a confident Bilingual Customer Service Representative (English/Spanish) to join our inspiring team at Charger Logistics Inc in Brampton, Ontario, Canada.
Growing your career as a on_site Bilingual Customer Service Representative (English/Spanish) is an awesome opportunity to develop critical skills.
If you are strong in critical thinking, persuasion and have the right initiative for the job, then apply for the position of Bilingual Customer Service Representative (English/Spanish) at Charger Logistics Inc today!

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our Customer Service Department based out of our Brampton, ON office.

Responsibilities:

• Build expert and dynamic knowledge of company products and services.
• Build rapport with customers by engaging with them in an inviting, friendly, and professional manner, to build a lasting relationship.
• Provide track and trace updates for the shipments.
• Continually update customers as to the status of each order as required and solve customer-specific freight issues.
• Entering, updating and processing customer orders on various interfaces.
• Ensure & confirm pickup and delivery appointments for drivers.
• Coordinating with other departments to clear customs paperwork.
• Follow established procedures for processing bills.
• Perform duties as assigned by the Customer Service Manager.

• College diploma or university degree.

• Previous logistics and customer service experience is an asset.
• Ability to solve problems and alleviate conflicts or escalate tactfully.
• Strong time-management with an ability to prioritize and multi-task.
• Proficient in Microsoft office, with aptitude to learn new software and systems.
• Must be able to communicate in both English and Spanish

• Competitive Salary 
• Healthcare Benefit Package 
• Career Growth 

Benefits of working as a Bilingual Customer Service Representative (English/Spanish) in Brampton, Ontario, Canada:

● Opportunity to Make a Difference
● Advancement opportunities
● Attractive packageCompetitive Pay