Bilingual Sales Coach

Ready for a new challenge?

Vault Credit is currently seeking a Sales Coach/Trainer to join our growing, dynamic, and exceptional sales team at our Montreal office! 

Who we are: 

Vault is a non-bank private lending company offering a wide array of financial services such as mortgage, equipment leasing and lending products. Vault has a devoted team of experts with years of experience in both financial services and real estate. We deliver products and services that meet our borrowers' diverse needs quicker and easier than traditional sources! 

Responsibilities will include, but are not limited to:

Reporting to the Senior Director of Sales, the sales coach and trainer mandate will include the following:

Sales Coaching

• Listen to recordings to identify individual and group trends/ issues


• Ability to lead coaching sessions with any individual in the sales team and provide accurate feedback with an action plan


• Build out a structured coaching and training plans


• Build out a tracking system to follow performance improvements post coaching sessions and evaluate progress


• Leverage data and metrics to identify who requires training, who is struggling and what level of support they require from the leadership team


• Utilize AI tools to pinpoint areas of success and failure in the calls / missed opportunities.


• Build, communicate and share collaterals that are relevant to our sales reality.


• Build and maintain call libraries for groups and individuals for the team to access


• Provide feedback to the leadership team on gaps and areas where improvements can happen

Sales Training:

• Previous experience in delivering instructor led trainings in group setting


• Documentation of training for onboardings and ongoing issues, build formalized,

structured training

• Help rebuild the onboarding training programs for each sales group – build out formal presentations with support from AI tools & technologies.


• Build out ongoing group training sessions to get team performing at peak levels as well as a training schedule and calendar


• Other coaching, administrative and office management duties as assigned
  
  

Must Be:

• 3-5 years of sales coach or trainer experience required.


• Coach at heart with leadership aptitudes


• Extremely organized


• Excellent with deliverables and upholding to the time constraints of the deliverables as team members and the leadership team will be counting on those to move forward.


• Exceptional communicator and capacity to present in front of an audience.


• Comfortable in a fast sales setting where positive energy is required


• Strong knowledge of AI and how to use it to help advance coachings/trainings


• Ability to build out training documentation


• Proficient in Salesforce


• Strong coordinator


• Training and onboarding experience in sales organizations


• Strong Communication Skills - English & French, Written & Spoken