Billing Analyst

What you'll do:

• Own and manage end-to-end billing processes, ensuring accuracy, completeness, and timeliness


• Review billing data for errors, inconsistencies, or missing information


• Perform detailed reconciliations and analyze monthly billing to support accurate revenue reporting and reconcile between operation billing system and Zuora Billing.


• Partner closely with Business, Product, Customer Success, and accounting teams to ensure correct implementation of pricing, subscriptions, and new product launches


• Act as the primary billing point of contact for internal stakeholders


• Investigate and resolve billing discrepancies and complex customer inquiries


• Develop and maintain billing controls, documentation, and process flows


• Support internal and external audits, including preparation of audit evidence and documentation


• Drive automation and continuous improvement initiatives to enhance scalability and efficiency


• Collaborate with cross-functional teams to ensure billing accuracy and compliance with contracts and policies

What you'll need:

- Accounting degree (P)
- 5 years’ experience in Billing and/or Accounting capacity (R)
- Zuora Billing System (P), Workday (P)
- Must be fluently bilingual in English and French (written and verbal)
- Advanced PC skills (Microsoft Office: Excel, Word, Outlook) (R)

- Customer focus, Accuracy, and attention to detail
- Deadline and timeline driven
- Self-motivated and committed
- Strong communication, analytical, and interpersonal skills
- Strong organization and time management skills
- Effective team player
- Ability to work under pressure and be detail-oriented

What's in it for you:

We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best. 

• Gym discounts 

• Employee and Family Assistance program 

• Virtual wellness events 

• Conferences & training budget 

• Regular internal training programs 


• Financial planning with 3% matching Pension  


• Competitive salary 


• Annual bonus structure 

Compensation:

The expected base salary for this position is 65K-75K.

For a career where you can drive our business and shape your future, apply now. 

Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position.

Vacancy Status: This job posting is for an existing vacancy.