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- Job Category: Audit, Compliance & Inspections
- Division & Section: Toronto Building, Customer Experience Toronto Building
- Work Location: North York Civic Centre, 5100 Yonge St. & Etobicoke Civic Centre, 2 Civic Centre Court
- Job Type & Duration: Full-Time, Permanent
- Hourly Rate and Wage Grade: $53.98 - $59.17, TF0214, Wage Grade 17 (NEW Hourly Rate and Wage Grade)
- Shift Information: Monday to Friday, 35 hours per week
- Affiliation: L79 Full-time
- Number of Positions Open: 2
- Posting Period: 19-Jun-2024 to 4-Jul-2024
We are excited to share that the Building Consultant Wages have recently been updated – please see new, increased Hourly Rates above.
Major Responsibilities:
- Provides direction to staff and coordinates activities such as scheduling, attendance, daily financial reconciliations, ensure Customer Service functions are conducted within applicable policies and legislative environment.
- Makes decisions and recommendations and approves eligibility for a building permit.
- Interprets and ensures compliance with applicable legislation, By-Laws, policies and procedures.
- Coordinates research and analysis to develop service options for interested parties.
- Responds in writing to inquiries and complaints.
- Liaises with internal divisions, other levels of government and community stakeholders.
- Provides technical expertise within the team to include interpretation of related regulations, assistance in reviewing complex applications at intake, and assistance in responding to technical inquiries.
- Establishes communications with other sections, divisions, agencies, to ensure ongoing effective partnerships.
- Works with staff to support various computer applications.
- Provides information on Ontario Building Code matters.
- Assists in the review and intake of various building permit applications for the purposes of issuing various building permits required for construction as defined in division programmes.
- Attends court to provide evidence on matters related to permits, Building Code and City By-Laws.
- Participates in cross-training in other disciplines within Customer Service and trains new staff.
- Represents the Division at various committees and meetings.
Key Qualifications:
Your application must describe your qualifications as they relate to:
- Post-secondary degree or diploma in a related discipline such as architectural technology, building science or civil engineering technology or an equivalent combination of education and experience.
- Experience providing work direction, training, and guidance in a customer service environment.
- Considerable experience in the development process working with building and construction proposals and processes.
- Experience in interpreting and applying requirements of Applicable Laws, Zoning By-Laws and the Ontario Building Code Act and its regulations related to the Building Industry.
You must also have:
- Must possess or be in the process of obtaining the following Ministry of Municipal Affairs and Housing qualification requirements for building officials: General Legal, House, Small Buildings, Large Buildings, Complex Buildings and Building Structural.
- Knowledge of and ability to apply the Ontario Occupational Health and Safety Act and Regulations relevant to building construction.
- Proficiency in the use of various computer applications and software including Microsoft Office.
- Excellent organizational and time management skills, with the ability to perform well in a fast-paced environment.
- Good interpersonal, problem solving and conflict management skills.
- Ability to work in a customer service environment with highly developed customer service skills.
- Ability to plan, organize and manage work with minimal supervision, meet deadlines and deal with conflicting priorities and work demands.
- Ability to provide work direction to staff.
- Ability to work well autonomously or within a group or team environment.
- Ability to handle confidential and sensitive information with discretion and tact.
- Ability to develop and maintain solid relationships with internal divisions, other levels of government, community stakeholders and the general public.
- Ability to deal effectively and courteously with customers, general public and all levels of staff by telephone, in person and in writing.
- Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.
City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity .
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