SAIT's Athletics and Recreation department is hiring part-time hourly staff to support our services as Wellness Centre Assistants. The Wellness Centre Assistants contribute to student engagement and the competitive aspirations that make up a larger SAIT experience. The Wellness Centre houses our Fitness & Studios, Temporary Gymnasium, Cohos Commons Soccer Pitch, a variety of Physical Training or Lifting amenities and a new ESports studio. Wellness Centre Assistants support Trojans Varsity and Intramurals.
The Role
- Wellness desk reception and client/partner communications
- Campus Center gatekeeping, audio support, equipment controls
- Provide customer service to all those entering the Wellness Centre
- Reception duties including telephone and online interactions
- Performs required set-up for room bookings which may include lifting or moving of light furniture (chairs, overhead projectors)
- Assisting members and responding to member questions
- Laundry service and locker/change room duties as required
- Inventory controls for all sport programs and activities
- Equipment set-up, takedown, sign-out as required by facility users
- Professional appearance, communications and client interactions
- Problem solving and escalations of conflict as required
- Banner access, processing and general membership reporting
- Cleaning and maintaining exercise equipment
- Fitness Studio and Lifting Center stocking, racking and sanitizing
- Access Controls, student card & membership validation
- Open doors, lock up spaces, create safe and welcoming environment
- ESport studio servicing and monitoring as required
- Financial transactions, sales and petty cash handling
- Registration processing and promotion
- Equipment rentals, Sign-out, inventory, storage
- Address Health, Safety & Environment expectations and identifying risks
- Work in accordance to Respect in the Workplace certification
- Contribute as part of a team of part-time workers made up of both student and non-student communities
- Support all activity programs as required including Drop-in and Free Play
Qualifications & Experience
- Current SAIT students enrolled in and returning to a SAIT program are preferred
- Minimum high school diploma is required
- Must be participating in sports
- Previous customer service experience is preferred
- First Aid, CPR and Respect in Sport certifications are preferred
Skills Required
- Knowledge of the layout of the campus and of the rules and regulations
- Ability to deal tactfully with the public and student body
- Ability to notice and report anything out of the ordinary which might result in loss or damage to property
- Ability to follow oral and written instructions
Physical Requirement
- This position requires manual and physical skill levels necessary to lift and move light to moderate objects