Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

The Position 

As a member of the Appliance Deliveries team, the Business Analyst is tasked with supporting strategic aspects of major appliance delivery operations.

 Being a subject matter expert in Supply Chain principles and having an in depth knowledge of core supply chain or deliveries is a key requirement as the Business Analyst will be accountable for assisting management with the execution of initiatives.  They will work with cross functional partners to resolve specific business issues and will work with leaders and associates to develop and implement key strategies.  This includes executing advanced analysis, detailed process engineering and change management.

Responsibilities:

• Assess and manage appliance delivery capacity based on sound forecasting principles
• Perform complex analytics and deliver recommendations to support network development initiatives
• Support carrier rate negotiations through detailed financial analysis
• Leads change by example and drives project team work through ambiguity of new processes and systems
• Works closely with DF projects teams, Finance, IT, and other appropriate cross functional partners to drive project deliverables
• Use analytical methods to model/quantify current and future state performance and costs
• Recommend and assist in the implementation of best practices within the team.
• Provide project management oversite for various network initiatives to ensure high quality delivery on project requirements
• Facilitate discussions with key business stakeholders to generate solution ideas and provide status updates and reporting 
• Develop and manage action plans associated with improvement initiatives 
• Prepare and present project details/updates when necessary to cross functional teams and partners including updates to internal leadership

Experience / Knowledge Required:

• 3-5 years of analytical experience (ideally in a retail environment) with emphasis on process improvement, replenishment, change management and data analysis
• University or College Degree in business or engineering will be considered as a preferred qualification
• Experience with Distribution, Transportation or a Home Delivery related field a definite asset
• Proficient in: Microsoft Office Suite including Access, Excel, PowerPoint, Project, Visual Basic, SQL, Word and Visio, experience with Tableau an asset
• Clarifies and resolves complex business issues by breaking them down into meaningful components to determine root cause and redesigning internal and external business processes 
• Strong analytical skills with the ability to extrapolate pertinent information from various sources (reports and spreadsheets) and analyze data for recommendations
• Maturity in a changing environment and ability to go above & beyond a defined role
• Strong relationship builder and has the ability to communicate effectively across different levels of the organization and external stakeholders