Business Analyst

Company:          ASSA ABLOY Software Center of Excellence

Reports to:        Senior Product Manager

Location:           Mississauga, Ontario Canada

The ASSA ABLOY Group is the global leader in access solutions. The Group operates worldwide with 64,000 employees and sales of 13.5 billion euros. The Group has leading positions in areas such as efficient door openings, trusted identities, and entrance automation. ASSA ABLOY's innovations enable safe, secure, and convenient access to physical and digital places. Every day, we help billions of people experience a more open world.

Great news! We’re currently seeking a Business Analyst to be based at our Mississauga, Ontario office.

Key Responsibilities:

• Lead complex Backlog Refinement (BLR) sessions with stakeholders to gather, refine, and structure requirements


• Translate business needs into high-quality user stories, acceptance criteria, and functional specifications


• Act as a senior point of contact for requirement clarification across UI/UX, Architecture, and Engineering teams


• Collaborate with UI/UX teams to validate user journeys, flows, and functional alignment


• Partner closely with Architects to ensure requirements are feasible, scalable, and aligned with system design


• Identify gaps, inconsistencies, and dependencies across requirements and proactively address them


• Provide guidance and mentorship to junior Business Analyst


• Ensure adherence to established processes, templates, and documentation standards


• Support cross-project alignment by promoting consistency in requirement structure and approach


• Act as an escalation point for complex or high-impact requirement discussions

Qualifications:

• 3+ years of experience as a Business Analyst in software development environments


• Strong expertise in requirements elicitation, analysis, and documentation


• Proven ability to handle complex, ambiguous requirements and drive clarity


• Experience working with cross-functional teams including UI/UX, Architecture, and Engineering


• Proficiency with tools such as Jira, Azure DevOps, Confluence, MIRO


• Solid understanding of Agile methodologies and backlog management


• Strong analytical thinking with ability to identify edge cases and dependencies


• Excellent communication, facilitation, and stakeholder management skills


• Ability to guide discussions and drive alignment across multiple teams

Preferred Qualifications (Optional):

• Experience with access control systems, identity management, or security-related domains


• Exposure to system architecture concepts and API-driven systems


• Experience mentoring or leading other Business Analysts


• Familiarity with UX design principles and artifacts (user flows, wireframes)


• Experience working in a multi-project or program environment

Key Competencies:

• Advanced requirement analysis and problem structuring


• Strong cross-functional communication and influence


• Ability to manage ambiguity and drive clarity


• Mentorship and knowledge sharing


• Attention to detail with a system-level perspective


• Ability to work independently in a fast-paced environment

Our Benefits:

• Employer-paid Benefit plan


• Competitive Retirement plan


• Ongoing training and development


• Supportive team environment


• A stable and growing industry!

The estimated expected salary range for this role is $80K - 100K per annum plus bonus.

ASSA ABLOY welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.

Interested applicants (internal & external) can apply online at www.assaabloy.com/career

Experience a safer and more open world.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.